Service Coordinator

Seeking a Service Coordinator, a critical role in ensuring operational excellence in the compliance of installed fall protection systems and equipment WHAT THE ROLE DOES: u00b7 Coordinate scheduling of fall protection inspection and recertification appointments with customers, field technicians, and internal teams. u00b7 Maintain and update accurate schedules, calendars, and booking systems to support department operations. u00b7 Coordinate project logistics, including scheduling travel (e.g. flights, hotels, rental cars) and equipment (e.g., lifts). u00b7 Coordinate with orders team and warehouse associate to ensure equipment, material, and tools are available on-site. u00b7 Communicate schedule changes, confirmations, and reminders to customers and staff in a timely manner. u00b7 Maintain accurate interna ERP system with accurate project timelines, dates, and invoicing information to the customer. u00b7 Manage and process incoming and outgoing administrative correspondence and documentation. u00b7 Maintain and organize departmental records, files, and databases (e.g., customer contacts, inspection records). u00b7 Support team coordination efforts across departments to ensure effective workflow. u00b7 Accurately and promptly review and send inspection reports to customers. u00b7 Deliver excellent customer service by communicating effectively, paying attention to detail, and responding with urgency to customer needs. MUST HAVE: u00b7 High school diploma or GED. u00b7 Strong organizational and timeu2011management skills with attention to detail. u00b7 Excellent communication (written and verbal) and customer service orientation. u00b7 Experience with calendars and office productivity tools (fluency in Microsoft Office) u00b7 Fluency in ERP software; BC365 or Microsoft Dynamics is a plus u00b7 Fluency in CRM software; HubSpot experience is a plus u00b7 Understanding and knowledge of the construction industry. u00b7 Local to home office in Union Grove, WI with necessary travel u00b7 Highly ethical, positive culture addition, self-motivated. Job Type & Location This is a Permanent position based out of Union Grove, WI. Pay and Benefits The pay range for this position is $22.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Union Grove,WI. Application Deadline This position is anticipated to close on Mar 27, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, weu2019ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APACu2014with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at .

Created: 2026-03-16