Healthcare Operation Specialist

About the Role Weu2019re seeking a detailu2011oriented, patientu2011focused Operations Specialist to support our PAP (CPAP) therapy services in Fort Atkinson. Youu2019ll be the first point of contact for patientsu2014greeting walku2011ins, answering phones, verifying insurance, scheduling, and completing light operational tasks. This role is ideal for someone with strong frontu2011end customer service skills who enjoys working independently in a small, supportive office. Schedule: Mondayu2013Friday, 8:30 AM u2013 5:00 PM Dress: Business casual What Youu2019ll Do Patient Support & Customer Service (60%) + Greet and assist walku2011in patients with a focus on CPAP/PAP services. + Provide basic product training and education on PAP equipment. + Deliver excellent inu2011person and phoneu2011based customer service. Phone & Scheduling (30%) + Handle inbound calls and respond to patient inquiries. + Perform insurance verification and schedule appointments. + Act as a backup to reception/customer service as needed. Order Entry & Admin (10%) + Enter sales orders and patient data accurately into the system. + Assemble PAP products; manage inventory (put away stock, track supplies). + Maintain accurate records and support general administrative tasks. Collaboration & Onu2011Call + Partner closely with the onu2011site PAP Technician and CSR. + Participate in a potential onu2011call rotation after the contract period (latest shift ends at 8:00 PM, approx. 2u00d7 per month). Qualifications + High school diploma or equivalent. + 2+ years in customer service or operational support. + Previous office environment experience required. + Strong computer and data entry skills with high attention to detail. + Excellent phone etiquette and interpersonal skills. + Ability to work independently in a sloweru2011paced environment while staying productive. + Experience with insurance verification and scheduling preferred. + Prior healthcare or DME experience is a plus. Job Type & Location This is a Contract to Hire position based out of Fort Atkinson, WI. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Atkinson,WI. Application Deadline This position is anticipated to close on Mar 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-16