Medical Assistants - Pump Downloader

Full job descriptionTexas Diabetes and Endocrinology, P.A. (TDandE)has grown over the years to meet the Endocrinology needs of the Austin community. Our mission is to strive to provide expert care in Diabetes, Thyroid problems, Osteoporosis, weight management, and hormonal conditions by providing thorough evaluations and innovative, personalized solutions focused on our patients success.Our employees are the strength that keeps us moving forward.Our South office is looking for a full-time Medical Assistant Pump Downloader to join the Clinical teamThe Medical Assistant (MA)-Pump Downloaderis responsible for downloading CGM and pump data for patient appointments. This role also prepares patients to be seen by providers. This position may also assist with other clinical duties.Key Functions include but are not limited to:- Downloads all patient pump/CGMS data in preparation for incoming appointments- Gathers and prepares provider chart notes daily- Rooms and interviews patients for medical history, prescription changes, and other updates. Records changes in demographic- Takes and records vital signs including height, weight, blood pressure, pulse, and temperature- Performs foot exams for diabetic patients- Provides intramuscular and subcutaneous injections- Completes CGMS initiations including insertion, patient training, removal, result downloads for provider and cleaning/maintenance of devices- Assists doctors with biopsies including confirmation of facility, prepping biopsy, handing supplies and materials during procedure, cleaning, and sterilizing tools, and ensuring the specimen is sent to appropriate facility- For new patients: prints and attaches medical records, collects and scans Review of Symptoms (ROS) and Health questionnaire- Charts notes in electronic medical records (EMR) system and corresponds with providers and coworkers via Taskman- Cleans workstation, workup area, and patient rooms using appropriate germicidal wipes/solution; stocks and restocks all necessary supplies; cleans out expired drugs from sample closet- Follows appropriate opening procedures including biopsy room prep- Follows appropriate closing procedures include restocking, cleaning, shredding, and refilling paper. Also preps next day schedules and paperwork including chart covers, labs, etc. Contacts pathology lab for missing records as needed.- May occasionally assist with Pump/CGM Specialist dutiesAdditional Non-Essential Functions:- Assists with training of new staff- Assists with calls on the emergency/MD line- May assist with faxes and mail to include collecting and routing electronic and paper faxes to appropriate department folder or employee, routing provider mail noting last visit information, and scanning documents into the patient file- May act as the sites point of contact for drug sample/drug rep management to include informing drug reps of drug sample needs, coordinating delivery, and maintaining the drug medication sample closet and drug medication inventory- May occasionally assist with moving or lifting patients up to 50 pounds- Additional duties as assigned

Created: 2026-03-16