Automated Enforcement Administrator

Automated Enforcement Administrator Print ( Apply ufeff Automated Enforcement Administrator Salary $58,872.00 - $81,000.00 Annually Location Denver, CO Job Type Full Time Job Number IHA 02005 03/10/2026 Department Colorado Department of Human Services Division OES - Child Support Opening Date 03/10/2026 Closing Date 3/24/2026 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1575 Sherman Street Denver, CO 80203 Hiring Pay Rate $4,906 - $6,750 Monthly FLSA Status Exempt; position is not eligible for overtime compensation. Department Contact Information Salary Note Although the full salary range for this position is provided, appointments are typically made at or near the range minimum. How To Apply Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Residency Requirement This position is open to current Colorado residents only. Please note: This recruitment may be used to fill multiple vacancies. Division of Child Support Services The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services program. The State Enforcement Unit (SEU) exists to fulfill federal mandates for child support reform and state legislative mandates for automated case processing, and to provide excellent leadership and support to county child support enforcement units to foster continuous improvement in the effective and efficient delivery of child support enforcement services to families to become or remain self-sufficient. This unit is responsible for the design, development, implementation and operation of automated enforcement initiatives authorized in federal and state law. These programs include, but are not limited to, reporting child support obligations to consumer reporting agencies, attaching workersu2019 compensation benefits, intercepting lottery winnings, gambling winnings, unclaimed property, state tax refunds, federal tax refunds and unemployment benefits, federal administrative offset of earnings, state offset of vendor payments, suspension of drivers, professional, occupational and recreational licenses, and seizing and encumbering financial institution assets. The unit implements programs that have been previously authorized by law and continually seeks to find new automated enforcement collection initiatives. This work must be done while ensuring that private companies and clients are well served and that disputes are resolved in a competent and timely manner. This unit provides support to county child support enforcement units, credit reporting agencies, the lending community, lottery commission, Department of Labor, Division of Workersu2019 Compensation, Workersu2019 Compensation Insurance Carriers, Division of Motor Vehicles, Department of Regulatory Agencies, Department of Revenue, Treasurersu2019 Office, Colorado casinos and other external customers that interface with the State Enforcement Unit (SEU). Description of Job Weekly Hybrid Working Arrangements Minimum 2 days In Office and Maximum 3 days Remote Work Please note: Work arrangements are subject to change at any time. The purpose of this position is to: + Act as a Subject Matter Analyst for two or more of the automated enforcement remedies; + Answer a high volume of incoming inquiries from external and internal customers to investigate enforcement actions for non-payment of child support obligations; + Provide guidance to 64 counties to maximize collections through the mass case processing initiatives; + Investigate, provide advice, technical assistance and guidance to county, state, and private company users to solve operational and enforcement questions and to resolve issues or complaints; + Analyze effectiveness of automated mass case processing in relation to the Divisionu2019s mission, vision and goals; + Author and recommend continuous improvement strategies; + Implement, maintain and evaluate child support enforcement performance pertaining to the various automated enforcement initiatives; + Analyze the Automated Child Support Enforcement System (ACSES) to ensure it is working properly; and + Interpret enforcement decisions based on case status, Federal and State law, Federal and State Rules, established policies and procedures and applicable business rules for each of the automated enforcement remedies. + Automated Certification Training Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Minimum Qualifications: 6 years of Child Support experience that includes knowledge and use of the Automated Child Support Enforcement System (ACSES), the Automated Enforcement Remedies, CSeTools, and knowledge of the Colorado Child Support statutes, rules and regulations. OR Graduation from an accredited college or university with a bachelor's degree in Business Administration, Human Services, Public Administration, Social Work, Psychology, Sociology, Information Technology, or a related field AND Two (2) years of Child Support experience that includes knowledge and use of the Automated Child Support Enforcement System (ACSES), the Automated Enforcement Remedies, CSeTools, and knowledge of the Colorado Child Support statutes, rules and regulations. Substitutions: Additional appropriate education will substitute for the required experience on a year-for-year basis. Preferred Qualifications The highly desirable candidate will have: Due to the complexity of the Child Support Service Program and automated enforcement remedies, it is necessary that the individual hired have a high level of automated enforcement expertise and the ability to communicate their expertise in order to have an immediate impact on the services provided by the SEU. A working, detailed knowledge of the automated enforcement remedies is critical as the Colorado Division of Child Support Service completes migration and modernization of the Automated Child Support Enforcement System Graduation from an accredited college or university with a bacheloru2019s degree in business, human services, public administration, social work, political science, psychology, sociology, information technology or closely related field. Two years Child Support experience, in the last five years, that includes knowledge and use of the Automated Enforcement Remedies, Automated Child Support Enforcement System (ACSES) and knowledge of the Child Support statutes, rules and regulations. Strong communication and interpersonal skills. Strong customer service, organizational, time management, and problem solving skills. Ability to work well independently as well as part of a team. Ability to exercise flexibility, initiative, good judgement and discretion. Ability to negotiate ideas and agreements. Conditions of Employment + Graduation from an accredited college or university with a bacheloru2019s degree in business, human services, public administration, social work, political science, psychology, sociology, information technology or closely related field. + Two (2) years of Child Support experience, in the last five (5) years, that includes knowledge and use of the Automated Enforcement Remedies, Automated Child Support Enforcement System (ACSES), CSe-Tools, case management and knowledge of the Child Support statutes, rules and regulations. + Strong analytical and customer service skills. + Ability to negotiate ideas and agreements. Due to the complexity of the Child Support Services Program and automated enforcement remedies, it is necessary that the individual hired have a high level of automated enforcement expertise and the ability to communicate their expertise in order to have an immediate impact on the services provided by the SEU. A working, detailed knowledge of the automated enforcement remedies and case management is critical as the Colorado Division of Child Support Service completes migration and modernization of the Automated Child Support Enforcement. Minimum Qualification Screening Process A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use

Created: 2026-03-16