Training Manager
Acosta Group - Chicago, IL
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Training Manager Employment TypeFull Time LocationIL - CHICAGO Join ActionLink as a Training Manager and Shape the Future of Retail Training for Dyson Technology & Beauty Brands The Training Manager is the catalyst for learning and performance across ActionLink associates, with a strong focus on enterprise programs. This role blendstechnical expertise, dynamic communication skills, and a passion for inspiring retail teamsto deliver exceptional customer experiences. As the bridge betweenproduct knowledge and in-store performance, youu2019ll design and deliver impactful training that drives engagement, confidence, and conversion for leading technology and beauty brands. From scoping business needs to recommending delivery methods, facilitating sessions, and measuring effectiveness, youu2019ll ensure every program elevates sales performance and revenue growth. Youu2019ll partner closely with clients and internal teams to create innovative learning solutions, foster a culture of continuous development, and build lasting relationships that close performance gaps.Up to 25% travel is required to conduct training at locations within the US. This role works closely with the Learning Development team, the Program team and the Client to collaborate, design and deliver learning content utilizing internal/external resources. What Youu2019ll Do + Design anddeliver engaging training programsu2014virtual and in-personu2014that align with business goals. + This is a hybrid role; will work frequently at client office in Soho, as needed. + Collaborate with client and internal teams on content development and instructional design. + Assess training impact, identify gaps, and implement solutions for continuous improvement. + Maintain a training calendar and adapt materials to keep learning fresh and relevant. + Champion sales excellence through coaching, storytelling, and interactive learning experiences. What We Offer + Salary range between $73,000-$80,000 per year, commensurate with experience + Medical, Dental, Vision, Life and Prescription Insurance Plans + 401(k) retirement plan with employer match + Company laptop with monthly phone/internet stipend + Paid holidays and paid time off What Weu2019re Looking For + Educator Background:3u20135 years in retail team training, learning & development, or related roles. + Preferred:Beauty industry sales education experience. + Other Experience:Retail sales, Retail operations + Strong knowledgeof adult learning principles, instructional design, and facilitation techniques. + Expertise in Microsoft Office(especiallyPowerPoint), LMS platforms, and virtual training tools (Zoom, Teams, WebEx). + Familiarity with eLearning tools(Articulate 360, Adobe Captivate, Camtasia) and SCORM/xAPI standards. + Ability to connect product knowledgeto sales outcomes and motivate retail teams. Skills That Set You Apart + Energetic and enthusiastic communicator who brings technology to life. + Dynamic presentation and storytelling skills. + Deep understanding of store operations, customer experience standards, sales drivers and seasonal retail rhythms + Skilled in coaching, performance tracking, and impact measurement. + Adaptable, collaborative, and passionate about technology and beauty brands. Working Environment + Flexible work locations: home office, retail stores, and client site. + Travel up to 25% as needed by vehicle locally and nationally by plane. + Lift up to 50 lbs occasionally, and havethe ability to transport and set up training materials and technology We are an equal employment opportunity employer
Created: 2026-03-16