Cloud Engineer u2013 Managed IT Services (5117)

Cloud Engineer u2013 Managed IT Services (5117)at SMX(View all jobs) ( Columbia, SC We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. Youu2019ll collaborate internal teams and clients to ensure the reliability, security, and performance of cloud-based systems, following industry standards and meeting service-level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC. Essential Duties: u2022 Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid). u2022 Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients. u2022 Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts. u2022 Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash). u2022 Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed. u2022 Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation. u2022 Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices. u2022 Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients. u2022 Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers. u2022 Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization. u2022 Participate in an on-call rotation for after-hours support as required. Required Skills & Experience u2022 Associateu2019s or Bacheloru2019s degree in IT, Computer Science, or related field; or equivalent work experience. u2022 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment. u2022 Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery). u2022 Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.). u2022 Proficient in scripting languages (e.g., PowerShell, Bash, Python). u2022 Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices. u2022 Excellent troubleshooting, communication, and documentation skills. u2022 Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects. Desired Skills & Experience u2022 Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus. u2022 Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls u2022 Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI) u2022 Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable. u2022 Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous. Application Deadline: 5-2-2026 #LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $78,800u2014$131,400 USD At SMXu00ae, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of whatu2019s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Created: 2026-04-04