Smart Buildings Program Lead (GSA Public Buildings ...

Smart Buildings Program Lead (GSA Public Buildings Service) The Position: Censeo is seeking a Program Manager to lead and scale a federal Smart Buildings program that uses building analytics and operational technology (OT) data to improve performance, reliability, and customer experience across a growing portfolio of sites. This role owns the day-to-day program leadership with the GSA Public Building Service, stakeholder engagement, governance, and outcomes deliveryu2014translating platform outputs (e.g., fault detection insights) into measurable operational and financial impact. You will serve as a primary lead for program execution and client outcomes, coordinating across technical teams (software development, analytics, integration) and operational stakeholders (regional/field teams, facility managers, headquarters leadership). A key near-term priority is supporting the transition from legacy smart building analytics (e.g., u201cengineers for engineersu201d) to a modern, user-friendly platform designed to broaden adoption, enable stronger reporting, and integrate additional capabilities like work orders, project planning, and advanced metering. Key Responsibilities:u00a0 Program Leadership & Delivery + Lead end-to-end program execution for a multi-site Smart Buildings portfolio, ensuring schedule, scope, and outcomes remain on track as the program scales. + Manage program planning, backlog prioritization, and delivery cadence across releases, pilots, and broad deployment waves (e.g., piloting new sites and scaling through the next year). + Own program governance routines including weekly/biweekly engagement calls, quarterly business reviews, and ad hoc executive updates. Platform-to-Outcomes Translation (Value Realization) + Translate analytics outputs (e.g., fault detection signals, trending anomalies, performance drift) into actionable operational recommendations for facility teams and leadership. + Define and manage KPIs, objectives, and ROI narratives, demonstrating how smart building insights reduce downtime, improve occupant/tenant satisfaction, and enhance energy performance. Change Management & Field Enablement + Lead change management for the transition of business routines to the field, addressing cultural concerns (e.g., perceptions of u201cbig brotheru201d monitoring) by emphasizing partnership, transparency, and value. + Develop and maintain SOPs, playbooks, training materials, and communications that help field staff use insights confidently and consistently. + Serve as a trusted advisor and u201clibrarianu201d of best practicesu2014helping regions and field offices apply a standard approach while respecting local realities. Stakeholder Management & Executive Engagement + Build strong working relationships with diverse stakeholders: federal program leadership, regional facility teams, technical developers, analytics partners, and operational SMEs. + Prepare and deliver briefings and presentations to senior stakeholders (including conference participation and executive-level speaking roles as needed). + Align priorities across the program ecosystem, balancing technical roadmaps, operational constraints, and leadership expectations for efficiency. Product/Technical Coordination (Without Needing to Code) + Partner closely with the development team delivering the next-generation platform to ensure requirements reflect Smart Buildings operational realities. + Help navigate differences between legacy and modern solutions (e.g., ease of device discovery, visualization, analytics usability, report-building constraints) to ensure user-friendly outcomes. + Support integration strategy for a unified interface that may include: + Fault detection and diagnostics + Work order system integration + Project management system alignment + Advanced metering and utility/billing insights + BI/Tableau-style dashboards usable by everyday end users Governance, Compliance & Vendor/Partner Management + Maintain strong program governance, documentation, and compliance alignment (including SLAs, client management expectations, and performance reporting). + Coordinate across internal and external partners to ensure consistent delivery quality, customer service, and technical performance. The Ideal Candidate:u00a0 Atu00a0Censeo, we areu00a0looking for unique candidates whose passion and enthusiasm willu00a0help shapeu00a0Censeou2019su00a0client insights and workplace culture.u00a0Our staff have a wide range of backgrounds, areas of expertise,u00a0personality types,u00a0andu00a0favorite breakfast foods.u00a0Our clientu00a0and culturalu00a0successesu00a0areu00a0rooted inu00a0our teamu2019su00a0innovation,u00a0creative problem solving, andu00a0collaboration. The unique perspective that you bring and the way you tackle problemsu00a0areu00a0much more important to us than whatu2019s printed on your diploma. Some of the core qualifications for the role include: Required Qualifications: + Bacheloru2019s degree (or equivalent experience). + 10+ years of experience in program/project management, facilities management, building operations, energy management, or smart buildings/PropTech/OT analytics (experience scaling multi-site programs strongly preferred). + 7 + years of experience supporting federal clients, preferably within the GSA PBS or similar role. + Demonstrated success leading complex stakeholder environments and influencing without direct authority. + Experience translating technical outputs into operational decisions and executive-ready insights (KPIs, dashboards, QBRs, ROI cases). + Strong change management capabilityu2014able to guide field teams through new workflows and tools with empathy and clarity. + Excellent written and verbal communication skills, including executive presentations and facilitation The Company: Censeou00a0Consulting Group is au00a0top Washington D.C. basedu00a0management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clientsu2019 most complex problems and build operational excellence that transforms their organizations,u00a0allowing them to better deliver on their public and social missions.u00a0 Atu00a0Censeo, our award-winning culture means youu2019ll join a tight-knit community of 75u00a0brilliant andu00a0passionateu00a0colleagues.u00a0We are advocates for a better functioning public sector,u00a0and weu2019re also good friends who know the names of each otheru2019s dogs.u00a0Our philosophyu00a0is horizontal, not hierarchical, andu00a0our open-door policy encourages a culture of entrepreneurship at all levels.u00a0We share successes, make decisions together,u00a0andu00a0foster an environmentu00a0for those with passion and initiative to lead.u00a0Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firmu00a0in ways that reach far beyond client projects.u00a0 The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: + The salary range for this role is $120,000 - $150,000 depending on experience + This is an exempt, full-time position + This role is subject to a hybrid work schedule in Washington, D.C. with the possibility foru00a0remote work if approvedu00a0 by the client. + Essential Physical Functions + Sitting: Particularly for sustained periods of time + Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at u00a0 Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.u00a0 Join Our Award-Winning Culture Our passion wins awards. But donu2019t just take it from usu2026u00a0 + 2024 Vault #41 Consulting 50 North America + 2024 Vault #7 Best Consulting Firm for Hours in the Office + 2023 Vault #9 Best Consulting Firm for Work/Life Balanceu00a0 + 2023 Vault #23 Best Consulting Firm for Overall Diversity + 2023 Management Consulted #3 Best Boutique Firms in Washington DC + 2022 Vault #41 Best Overall Consulting Firm to Work For + 2020 Vault #21 Best Boutique Consulting Firmu00a0 + 2019 Ivy Exec #7 Best Boutique Consulting Firmu00a0 + 2018 Consulting Magazine Best Small Firms to Work Foru00a0 + 2017 Vault #12 Best Boutique Consulting Firmu00a0 + 2016 Forbes Best Management Consulting Firms in Americau00a0 + 2015 Washington Business Journalu2019s Philanthropy Listu00a0 Powered by JazzHR

Created: 2026-04-04