Retail Sales Associate at Mt. Washington

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. u00a0Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team.Required Skills & Qualifications- Ability to work a flexible schedule in support of the store opening, production and closing operations.u00a0- Ability to effectively communicate in English with customers and OVGI associates.- Excellent verbal communication skills.- Excellent active listening skills.- Excellent sales and customer service skills.- Ability to anticipate customers' needs.- Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator.- Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.u00a0Physical Requirements- Ability to work in a non-climate-controlled environment.- Ability to sit, stand, walk, bend, stoop, kneel and twist for up to 8 hours.u00a0- Ability to lift up to 35 pounds frequently.u00a0- While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone.u00a0- Specific vision abilities required by this job include close vision requirements due to computer work.u00a0- Regular, predictable attendance is required as business demands dictate.Role and Responsibilities- Providesu00a0professional,u00a0friendly,u00a0and courteousu00a0service tou00a0allu00a0customers insideu00a0the store,u00a0outsideu00a0ofu00a0the store, andu00a0overu00a0the phone.- Effectively processes sales transactions at the POS, including accurate transaction processing.- Works au00a0flexible schedule set by the supervisor in supportu00a0ofu00a0the store opening, production,u00a0and closing operationsu00a0includingu00a0work onu00a0weekendsu00a0andu00a0holidays.- Maintains knowledge of merchandiseu00a0and answers customer's questions courteouslyu00a0andu00a0promptly.- Maintains dressing room standards.- Maintainsu00a0sales floor presentation, communicating to management need for additional or removal of product.- Maintainsu00a0anu00a0orderlyu00a0and clean register area.- Executeu00a0store securityu00a0procedures.- Communicate store messages utilizing the paging system.- Performsu00a0storeu00a0housekeepingu00a0dutiesu00a0as neededu00a0tou00a0include sweeping,u00a0mopping, vacuuming, wipingu00a0shelves andu00a0dustingu00a0(includingu00a0restrooms andu00a0dressingu00a0rooms).- Assists donors and customers outside of retailu00a0locations,u00a0greet donors, receiveu00a0donations,u00a0and supplyu00a0donors with receipts.- Communicatesu00a0ouru00a0mission and visionu00a0effectivelyu00a0to our donorsu00a0andu00a0customers when asking for monetary donations at the POS.- Other duties as assigned.u00a0Supervisory ResponsibilityThis position does not have supervisory responsibilities.u00a0u00adu00adu00adu00adu00adu00adu00adu00adu00adu00adu00adu00adPay rate: $13.00 per hour.u00a0

Created: 2026-03-16