Administrative Specialist

Job Summary: Duties to include: Schedule multiple modalities in busy radiology office. Insurance and authorization to be verified and examined for correctness. Locate and contact facilities within NYS for clinical information and prior studies pertaining to requested exams. Communicate with providers via phone, email, EMR inbasket and EMR chat as well as fax requests from external offices. Patient registration. Communicate with Radiologist for unread exams or addendums. Work closely with billing representatives to coordinate insurance benefits and policies. Request and track authorizations for high tech radiology exams. Must remain in office until last patient has left the department. Assist in coordinating staffing for the department for adequate coverage. Train incoming staff when applicable. Work closely and directly with providers to ensure correctness of exams as well as appropriateness of contrast agent to be used. Work closely with technologists for correctness of exams as well as best scheduling outcome. Remain current with Upstate training courses. Communicate with office manager if any patient, staff concerns. Minimum Qualifications: Associates Degree or pertinent college level courses and three years of administrative/office management experience. Will consider equivalent combination of education and experience. Preferred Qualifications: Scheduling experience, excellent communication and interpersonal skills and the ability to multi-task Work Days: Monday through Friday 8:00 am-4:30 pm subject to change overtime may be necessary Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G4: $21.25 - $30.77 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management

Created: 2026-03-16