Service Manager Trainee

Description This person will develop the knowledge and skills necessary within their discipline of focus to advance within RDO Equipment Co. They will learn RDO Equipment Co. processes and procedures used throughout the organization in areas such as Parts, Service, Sales, Management, and related Field Support Office departments. Upon successful completion of the 6-9 month Service Manager Trainee program, this person will transition into a role that best suits their talents, interests and the needs of the organization. $28 u2013 $34 / hour Compensation & Benefits: + Eligible for profit sharing which is based on department profitability and individual performance + Comprehensive benefits package + Training and development, as well as opportunities to grow within the organization Specific Duties Include: u2022 This position will rotate through temporary assignments in each dealership and related Field Support Office departments in order to obtain a complete picture of day-to-day duties and responsibilities of all departments and the importance of teamwork within our dealerships. u2022 Day-to-day duties and responsibilities include but are not limited to; learning relationship development, sales skills, product knowledge, inventory management, company computer systems, processes and procedures. u2022 This position will learn how to efficiently coordinate, schedule, and manage Service Technicianu2019s time, while maintaining the work order process. This role will learn how to communicate with the customer in regards to quotes, job status, and scheduling. u2022 Perform any other special duties as requested by the field management and/or other department personnel to ensure customer satisfaction. u2022 Demonstrate a willingness to learn. u2022 Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. u2022 Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. u2022 Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. u2022 Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: u2022 Must possess a technical aptitude u2022 Strong customer service skills u2022 Must be a self-starter, self-directed, and disciplined u2022 Strong organizational skills u2022 Must have critical thinking skills u2022 Strong communication and interpersonal skills u2022 Proficient computer skills, including Microsoft Office u2022 Limited travel as needed throughout the 6-9 month program Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-04-04