Help Desk/Desktop Support Analyst

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Camden, New Jersey. This Contract to permanent position offers an excellent opportunity to provide technical support and ensure smooth operation of IT systems and equipment. The ideal candidate will demonstrate expertise in Microsoft technologies and a commitment to delivering exceptional service to end users. Responsibilities: u2022 Manage and maintain various aspects of the Microsoft environment, including Active Directory and Exchange. u2022 Provide support for virtual desktop environments utilizing VMWare as well as other end-user hardware. u2022 Build, configure, and maintain desktops, laptops, virtual desktops, and mobile devices. u2022 Operate and troubleshoot AV equipment, video conferencing systems, and conference room technologies. u2022 Offer technical assistance to end users by diagnosing and resolving software and hardware issues. u2022 Deliver on-site support for executive meeting spaces, amenity floors, and large-scale events such as client presentations. u2022 Assist with technical setups and troubleshooting for after-hours events and meetings. u2022 Respond to service desk tickets efficiently and provide solutions to reported problems. u2022 Collaborate with team members to ensure smooth and uninterrupted IT operations. Requirements u2022 Proficiency in Active Directory and Exchange. u2022 Experience with Windows 10 operating systems. u2022 Strong troubleshooting skills for hardware and software issues. u2022 Familiarity with virtual desktop environments, particularly VMWare. u2022 Knowledge of video conferencing technologies and AV equipment. u2022 Ability to manage service desk tickets and resolve issues promptly. u2022 Excellent communication skills to interact effectively with end users. u2022 Capability to work flexible hours, including support for after-hours events. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-18