Medical Receptionist

Requisition number: 2346209 Job category: Healthcare Delivery Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians (Family Practice) part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : FT, 40 hours. 8-hour shift, Monday through Friday 8:30am to 5pm. May be asked to float to other practices as needed. Location : 816 Broad Street, Suite 24, Meriden, CT 06450 Primary Responsibilities: + Greet patients and conduct check-in process + Collect or verify demographic information, including key demographic fields + Load or update insurance information as needed + Verify eligibility and flag appointment accordingly + Scan insurance card(s) + Collect co-payments and outstanding balances + Post payments received in practice management system and provide system-generated receipts + Acknowledge patients in PM + Schedule appointments using approved scheduling guidelines + Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians + Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who,

Created: 2026-03-18