Keyholder (PT) - Kenwood Towne Centre
MSCCN - Cincinnati, OH
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Weu2019re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals. If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment u2014 we want to meet you What Youu2019ll Do Drive Sales & Client Engagement + Lead by example in achieving and exceeding individual and store sales goals + Proactively engage customers, assess needs, and deliver personalized styling solutions + Build and maintain strong client relationships through effective clienteling and follow-up + Identify opportunities to cross-sell and upsell to maximize each transaction + Leverage product knowledge to confidently communicate value and drive conversions Lead the Sales Floor + Inspire and motivate associates to deliver high-performance selling behaviors + Create a dynamic, energetic, and results-focused sales culture + Coach team members in real time to improve selling techniques and client engagement + Execute UNTUCKit University training and reinforce daily performance conversations Deliver Operational Excellence + Open and close the store with accountability for results and standards + Maintain a visually compelling, sales-focused floor environment + Ensure stockroom organization supports selling efficiency + Monitor KPIs and contribute insights based on customer feedback and sales trends What You Bring + Prior retail leadership or keyholder experience + Proven ability to drive sales and influence team performance + Strong clienteling skills and a customer-first mindset + High energy, strong communication skills, and a passion for results + Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun Requirements + Proven work experience as a Supervisor, Key holder or Assistant Manager + Basic understanding of sales principles and customer service practices + Proficiency in Apple products and G-suite, Omni-channel POS systems + Solid communication and interpersonal skills + Ability to work in the store alone + Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays. + High school degree + Part Time: Hours May Vary Benefits + Retirement Plan (401k) + Paid Time Off ( & Public Holidays) + Training & Development + Casual working environment + Wellness Resources + 50-75% employee discount
Created: 2026-03-18