Public Space Supervisor

This is a temporary, full-time position. The Public Spaces Supervisor is responsible for providing direct leadership and guidance to Public Space Attendants to ensure the standards of cleanliness of the resort are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. The Public Spaces Supervisor must follow the required procedures for handling, cleaning, disposing, or moving of objects/materials and/or the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. S/he will assist in maintaining the AAA Four Diamond Standards. They will always conduct themselves in manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.Inspects work for quality controlSupervises the performance, attendance, attitudes, appearance and conduct of public space teamProvides overall leadership to the public space teamConducts staff meetings as necessaryPerforms custodial services as neededResponsible for the proper training and orientation of public space attendantsGives effective feedback to public spaces attendants to aid on their developmentMaintains a safe and pleasant work environment Ensures public space vehicles are in proper working condition and reports any repair needsDemonstrates working knowledge and understanding of custodial chemicals, supplies, and equipment and their proper storage, distribution and useResponsible for the upkeep and maintenance of custodial equipmentResponsible for stocking, ordering, receiving and safety labeling of supplies under the MSDS proceduresEnsures service standards are being applied by all team membersEnsures supplies are properly stocked, orders supplies when necessaryPromotes high associate moraleMonitors associate’s time in UKG, working with the Lodge Administrative assistant to ensure accurate payrollCoaches and counsels public spaces team as neededRecommends discipline and/or termination when appropriate of team membersWorks with director and HR to recruit and hire staffEnsures all service calls are attended to Utilizes labor management tools to schedule and control labor costsInstills a calm, organized approach in all stressful situationsMaintains strong knowledge of safety and trains team accordingly Assists the Director of Rooms with monitoring expenses and laborAttends appropriate resort, division and department meetingsAssures guest service standards are being applied by all public space attendantsMaintains a strong morale and spirit throughout teamResponsible for the achievement of department goals and objectivesMaintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Acts with responsibility towards all company property, supplies and equipmentFollows through on lost and found procedures. No articles shall be removed from occupied spaces. Absolute respect for guest property should always be exercised.EXPERIENCE & EDUCATION:High school diploma or equivalent preferredAt least six months custodial experience requiredAt least one year supervisory experience requiredPrior hospitality experience preferredJOB REQUIRMENTS:Must have valid Oregon Driver’s License and meet company driving standardsMust have excellent leadership skillsMust have basic knowledge of cleaning chemicals and their usesAbility to work a flexible schedule that may include evenings, weekends and holidaysMust have the ability to deal effectively and interact well with the guests and associates WORKING CONDITIONS:Must be able to stand and walk throughout the day, with intermittent periods of stair climbing;Must be able to frequently lift, push, pull & carry up to 10 lbs, and occasionally up to 25 lbs Must be able to twist, bend and squat frequently; kneel or crawl occasionally ; infrequently climb a ladder

Created: 2026-04-04