Senior Site Reliability Engineer (FedRAMP) - ...

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team The Cisco ThousandEyes FedRAMP team builds and operates our US GovCloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering. Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they donu2019t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Ciscou2019s leading Networking, Security, Collaboration, and Observability portfolios About the Role As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The FedRAMP SRE team is focused on our Federal regionu2019s platform. The team is responsible for all aspects of the Federal regionu2019s infrastructure and operations, such as availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, with a strong focus on security. The job is to handle the Federal regionu2019s core infrastructure services, maintaining a constantly growing infrastructure capable of handling a very high volume of incoming data per day. We believe in operations/infrastructure/everything as code which makes our distributed team efficient, functional and very effective. Weu2019re looking for talented engineers with a software or operations background, experienced in designing and operating large-scale highly available distributed systems in the cloud. You must be willing to work closely with our application development teams to ensure the reliability, performance and security of our infrastructure. What Youu2019ll Do + Join forces with the software engineers to ensure that the ThousandEyes platformu2019s Federal region infrastructure and services are designed and optimized for availability, latency, and performance. + Design, implementation, and management of FedRAMP-compliant infrastructure and systems. + Establish and maintain processes for continuous monitoring, logging, and auditing of systems to ensure compliance with FedRAMP controls. + Collaborate and partner with security teams to identify and remediate vulnerabilities, conduct security assessments, and implement necessary security controls. + Design and implement dynamic infrastructure. Solutions to run our platformu2019s infrastructure as we grow and continue scaling (think multi-region scale). + Drive and build automation enabling our infrastructure and platforms to scale effortlessly, with a special focus on FedRAMP systems. + Know the latest industry best practices, evolving security threats, and updates to FedRAMP guidelines, and apply this knowledge to improve the security posture of our systems. + Design, deploy, and maintain cloud-native services in AWS that are elastic and resilient to failure. + Participate in and contribute to improving our 24x7 incident response and on-call rotation. + Capacity planning for the infrastructure and platform and help teams prepare for growth. Minimum Qualifications + 5+ years of experience. + Experience building and/or operating FedRAMP environments. + Experience identifying and analyzing cyber security risks. + Solid understanding of the FedRAMP framework, its controls, and compliance requirements. + Familiarity with security standard processes, vulnerability management, and incident response processes. + Ability to write high-quality code in Python, Go, or equivalent languages. + Ability to build and implement scalable and well-tested solutions. + Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols. + Knowledge of cloud providers, ideally AWS. + Infrastructure as Code skills, ideally with Terraform, Puppet, and Kubernetes. + Good Communication and documentation skills. + Solid sense of ownership, drive, and enthusiastic attention to detail. Why Cisco? At Cisco, weu2019re revolutionizing how data and infrastructure connect and protect organizations in the AI era u2013 and beyond. Weu2019ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and youu2019ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Ciscou2019s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Ciscou2019s policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employeeu2019s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Ciscou2019s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Ciscou2019s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 For quota-based sales roles on Ciscou2019s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Created: 2026-03-19