Special Projects Quality, Manager

Overview Be inspired. Be valued. Belong . At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more Work Location: Atlanta, GA Description TheSeniorProjectManager /Coordinator u2013PatientSafety &Qualityprovidesenterpriseleadershipforgovernance,safetydatastewardship,structuredanalytics,andreportinginfrastructuresupportingEmoryHealthcareu2019sSafetyManagementSystem (SMS). ThisrolesupportstheOneEmoryZeroHarmstrategyandparticipationinthePatientSafetyOrganization (PSO)byservingastheenterprisestewardoftheeventreportingplatform.Thepositionensuresstandardizedsystemconfiguration,workflowintegrity,analyticrigor,anddataaccuracyacrossallOperatingUnits. ThroughcollaborationwithEnterpriseQualityData &Analytics,Digital/IT,andPatientSafetyandRiskleadership,thisroleenhancesvisibilityintosafetytrends,strengthensgovernanceoversight,andsupportstheSafetyPromotion,LearningSystems,andSafetyAssurancedomainsoftheSMS. RESPONSIBILITIES Enterprise Governance & Event Reporting Platform Oversight + Serveastheenterprisesubjectmatterexpertfortheeventreportingplatform,includinggovernance,requirementsgathering,systemoptimization,testing,andpost-implementationevaluation. + Coordinatecross-functionalgovernanceprocesses,includingdocumentation,decisiontracking,andchangecontrol. + Maintainsystemconfigurationstandardstoensureauditreadiness,accreditationcompliance,andPSOalignment. + Overseesystemintegrityacrossallenvironmentsandrecommendenhancementsalignedwithenterprisepriorities. Safety Data Stewardship & Analytics + Serveasenterprisestewardofsafetydataelementsandclassificationstandards. + Performadvancedanalytics,includingSSERtrends,contributingfactoraggregation,andnear-misssignaldetection. + Developexecutivedashboardsandstructuredreportsalignedwithenterprisedefinitionsandmethodologies. KPI Governance, Reporting & Board Accountability + Operationalizeleadership-approvedsafetyKPIswithintheeventreportingplatform. + DevelopandmanagemonthlyenterprisedashboardsandquarterlyBoard-levelreports. + Ensureaccuracy,validation,reconciliation,andtimelydisseminationofexecutiveandOperatingUnitreporting. Data Reconciliation & Validation + Performroutinereconciliationofeventclassifications,investigationtimelines,andPSOsubmissions. + Maintainaudittrails,variancelogs,andconductperiodicdataqualityaudits. System Event Review Team ( SERT) Support + SupportweeklySystemEventReviewTeam (SERT)meetingsthrougheventcollation,documentationvalidation,andtrendanalysispreparation. + Trackactionitemsandidentifyrecurringsystem-levelthemes. + lessonslearnedacrosstheenterprisethroughtheSAFERprogram. Patient Safety Organization ( PSO) Participation + SupportPSOparticipationandensurecompliancewithPatientSafetyWorkProduct (PSWP)protections. + CoordinatePSOsubmissionsandintegratebenchmarkinginsightsintosafetyintelligenceprocesses. + ServeastheprimarypointofcontactforPSO-relatedreportingincollaborationwiththePSOvendor. Safety Learning & Culture Initiatives + LeadtheSafetyLessonsLearnedprogram,includingdevelopment,dissemination,andtracking. + SupportCultureofSafetyinitiatives,includingthe u201cItHappenedHereu201dprogram. + UtilizetheeventreportingplatformtocaptureandsharesafetystoriesacrossOperatingUnits. Training, System Support & Downtime Coordination + Provideongoingtrainingthroughofficehours,just-in-timesupport,andonboardingeducation. + TrainnewemployeesonthesafetyeventreportingplatformandPSO-relatedprocesses. + Coordinateplannedandunplannedsystemdowntimes,includingcommunication,recovery,anddataintegrityvalidation. + TrainPatientSafetyManagerstosupportdowntimeproceduresandcommunicationprotocols. Collaboration & Communication + Maintainstrongcommunicationwithstakeholdersacrosstheenterprise. + Providetimelyupdates,insights,andreportingfromtheeventreportingsystem. + Collaboratewithcross-functionalpartnerstoenhancesystemperformanceandreportingaccuracy. Additional Responsibilities + Performadditionaldutiesasassignedtosupportenterprisepatientsafetyandqualityinitiatives. Work Location + HybridRole:Combinationofon-siteandremotework + On-SiteRequirement:Approximately30u201335%forgovernancemeetings,executivebriefings,andcollaboration + RemoteWork:PermittedforanalyticsandreportingfunctionsinaccordancewithEmoryHealthcarepolicy MINIMUM QUALIFICATIONS Education Bacheloru2019sdegreeinHealthcareAdministration,Nursing,PublicHealth,Informatics,InformationSystems,orarelatedfieldrequired. Experience + Minimumoffive (5)yearsofprogressiveexperiencein: + Healthcaretechnologyimplementation + Safetysystems + Enterpriseapplicationmanagement + Qualityanalytics + Experiencesupportinggovernancestructuresandexecutive-levelreportingrequired. Preferred Qualifications Education Masteru2019sdegreeinarelatedfieldpreferred. Certifications + CertifiedProfessionalinHealthcareQuality (CPHQ) + CertifiedProfessionalinPatientSafety (CPPS) + ProjectManagementProfessional (PMP) + Orequivalentcertification Preferred Knowledge, Skills, and Abilities + Knowledgeofpatientsafetyscience,HighReliabilityOrganization (HRO)principles,JustCulture,humanfactors,andsystemsthinking. + ExperienceworkingwithaPatientSafetyOrganization (PSO). + ExperiencesupportingexecutiveandBoard-levelreporting. + Strongtechnicalproficiencyineventreportingplatformsandanalyticstools. + Abilitytodevelop,analyze,andpresentcomplexdataforleadershipdecision-making. + Strongcommunicationandstakeholderengagementskills. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcareu2019s Human Resources at . Please note that one week's advance notice is preferred. Connect With Us Connect with us for general consideration Division _Emory Healthcare Inc._ Campus Location _Atlanta, GA, 30084_ Campus Location _US-GA-Atlanta_ Department _EHI Office of Quality_ Job Type _Regular Full-Time_ Job Number _162293_ Job Category _Business Operations_ Schedule _8a-5p_ Standard Hours _40 Hours_ Hourly Minimum _USD $50.18/Hr._ Hourly Midpoint _USD $61.14/Hr._Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

Created: 2026-04-04