Senior Manager, Employee Engagement and Recognition

Additional Information Owns employee recognition programs, signature events, and internal communications that celebrate our Stars Job Number 26034057 Job Category Human Resources Location Gaylord Pacific Resort & Convention Center, 1000 H St, Chula Vista, California, United States, 91910VIEW ON MAP (Pacific Resort & Convention Center, 1000 H St, Chula Vista, California, United States, 91910) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $85,000 - $112,000 annually Bonus Eligible: Y JOB SUMMARY The Sr. Manager STAR Events and Communication, leads the companyu2019s vision and objectives through the management, development and marketing of strategic internal communications and events. This manager establishes the company culture by creating communication tools, avenues and events. The Sr. level role is the SME on the production of all hotel-wide communications relayed to employees through email templates, memos, fliers, posters/signage, intranet and communication stations. Additionally, is responsible for the creative development and execution of internal communications and event concepts. Directs the daily activities and performance of the Employee Communications team. The Sr. Manager of STAR Events and Communications will lead in modernizing communication tools and methods based on research and industry trends. Develop communication resources within established budgetary restraints and with fiscal responsibility. CANDIDATE PROFILE Education and Experience u2022 4-year bachelor's degree in Communications or related major; 2 yearsu2019 of experience in human resources, management operations, or related professional area. OR u2022 2-year degree in Communications or related major; 4 yearsu2019 experience in human resources, management operations, or related professional area. CORE WORK ACTIVITIES Leading Hotel-Wide Internal Communication u2022 Establishes the production of all hotel-wide communications relayed to employees through email templates, memos, fliers, posters/signage, intranet and communication stations. u2022 Monitors the daily activities and performance of the Employee Communications team. u2022 Prepares internal messages on behalf of property senior leadership including memos, recognition letters, invitations, and presentations for events such as leaderu2019s outings, STAR rallies, and Leadership Team meetings. Managing Employee Communication and Event Production u2022 Analyzes service issues and identifies trends. u2022 Works with Rooms team to develop an operational strategy that is aligned with the brandu2019s business strategy and leads its execution. u2022 Reviews and audits expenses. u2022 Plans and apportions work amongst employees with clear direction on the techniques to be used, Managing Employee Communication Goals u2022 Audits departmental recognition and communication tools to ensure alignment with key cultural messages. u2022 Plans and controls the budget. u2022 Appraises employee productivity and efficiency for the purpose of recommending promotions or other changes in status. Ensuring and Providing Development of Communication Resources u2022 Updates communication tools and methods based on research and industry trends. u2022 Creates hotel publications requiring research, interviews, photography, writing, formatting, design, printing and distribution. u2022 Develops in-depth PowerPoint presentations (incorporating music, video and photos) and scripts, directs and produces videos to be featured at events. u2022 Creates clear expectations and parameters for Room duties. u2022 Facilitates the development of creative solutions to overcome obstacles and monitors implementation to continually improve guest satisfaction results. u2022 Advises leaders and employees on departmental and hotel-wide communication issues. Sends property-wide leader communications and refines their messages. Managing and Conducting Human Resources Activities u2022 Interviews, selects and trains employees. u2022 Directs the work of employees. u2022 Sets and adjusts employeeu2019s rates of pay and hours of work. u2022 Handles employee complaints and executes disciplinary action as needed. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Why have less when you can have MORE u2014 all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotelu2014offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

Created: 2026-03-20