Fulfillment Specialist

Company : enGen Job Description : JOB SUMMARY This job performs associated tasks in fulfillment and/or finishing work. Ensures quality control measures and processes are followed. Performs complex tasks and completes assignments with little or no assistance and provides support to other team members. Fully proficient in discipline. Works under limited supervision with latitude for independent judgement. ESSENTIAL RESPONSIBILITIES + Own all aspects of order fulfillment for one or several products including: Manage order backlog after order entry ensuring that orders flow through the order fulfillment cycle quickly; Validate order configuration; Understand production in partnership with the DPS and Manufacturing teams; Process orders to the fulfillment. process in compliance with ISO processes, contract terms & conditions. + Drive on-time delivery to the customer. Track customer jobs and production. Maintains and communicates order Service Level Agreements (SLAs). + Identify and help implement enhancements to order management processes and tools to support a positive customer experience, streamline order processing, and provide scalable solutions proactively. + Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment. + Other duties as assigned. EDUCATION Required + High School/GED Substitutions + None Preferred + None EXPERIENCE Required + None Preferred + 1 - 3 years Print Services OR + 1 - 3 years Manufacturing Industry OR + 1 - 3 years Mailroom LICENSES or CERTIFICATIONS Required + None Preferred + None SKILLS + Communication Skills + General Computer Skills + Assembler Language: (Other than English) None Travel Requirement 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Frequently Lifting: 25 to 50 pounds Occasionally _Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ _Compliance Requirement_ _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companyu2019s Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employeeu2019s responsibility to comply with the companyu2019s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J278216

Created: 2026-03-20