Operations Manager Night

What You Will Do The Operations Manager (OM) is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The OM monitors production volume and responds quickly to changing workflow conditions. This leader contributes positively to the facilityu2019s key performance indicators while also mentoring and building a culture of safety among Associates to achieve a safe working environment. Responsibility Statements u2022Ensures all Associates understand and use safe work practices u2022Completes safety observations of facility u2022Determines the workload (production volume) for the night sent by corporate; monitors inventory movements in the facility frequently throughout the night u2022Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times u2022Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance, and budget targets u2022Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules night accordingly and alerts Operations Coach u2022Expedites receiving, picking, and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.))) u2022Resolves simple and complex warehouse management system issues as they occur u2022Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.) u2022Communicates effectively with associates and Performance Instructors regarding business objectives or current issues u2022Works through the Operations Supervisors to build a work environment of engagement and inclusion u2022Identifies and assists in implementing process improvements or new processes launched from corporate u2022Travels to other facilities to assist when needed u2022Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations u2022Participates in the process of hiring talented individuals for the team u2022Sets goals and communicates clear expectations for associates and provides timely and constructive feedback u2022Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels u2022Provides resources and support to associates as needed u2022Assists Supervisors with any issues that may arise that need the resolution of management u2022Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested u2022Helps associates on the team transition through change What you Need to Succeed _Minimum Qualifications_ u2022Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field or equivalent combination of work experience and education u20224 yearsu2019 experience in distribution center operations or related area u2022Leadership experience with direct report responsibility u2022Experience in mentoring and coaching others u2022Proven record of complying with safety requirements _Preferred Qualifications_ u2022Experience leading others through change u2022Experience managing resources, time, and budgets u2022Working knowledge of Microsoft Office including excel, access and/or Lowe's DMS system u2022Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility u2022Experience building a culture of safety among subordinates and peers u2022Bi-lingual skills, if applicable to the facility _Loweu2019s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._ Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Created: 2026-03-20