Microsoft Market Manager

DESCRIPTION The Microsoft Market Manager role is responsible for driving the overall operation of his/her retail stores through assisted sales, training and merchandising. The Market Manager ensures retail associates are equipped with the latest tools and information on Microsoft products/services through training. Overall, the Market Manager will conduct exciting and engaging demo/selling days while maintaining Microsoft brand standards through merchandising. The incumbent(s) in this position should exhibit the following ACOSTA values: u2022 People Minded u2013 Must show dignity and respect to all people u2022 Integrity u2013 Must exemplify the highest degree of ethical behavior u2022 Results Oriented u2013 Must show passion, pride and commitment to succeed u2022 Trust u2013 Must be honest, sincere and confident u2022 Teamwork u2013 Must build trusting relationships u2022 Innovation u2013 Must progress through a combination of creativity, common sense and vision u2022 Balance u2013 Must maintain an optimistic attitude and keep perspective on what is important in life RESPONSIBILITIES Essential Functions of this Position 1. Drive the sales of Windows, Office, Surface, PC Accessories & Xbox at key Microsoft retail stores. 2. Provide quality product demonstrations to consumers within key retail stores driving sales handoffs to the retailer associates. (Creating the best customer experience with Microsoft products and services) 3. Deliver single and group Microsoft product trainings to retail associates 4. Protect the Microsoft brand and ensure branded areas are set to standards through merchandising, stocking, pricing, cleaning, etc 5. Build strong relationships with retail store leadership and associates 6. Daily visit reporting through Microsoftu2019s reporting site(Each visit) along with social media visit recaps 7. Training and leading a team of seasonal part-time reps within the market 8. Other duties as assigned QUALIFICATIONS Minimum Education Requirements: u2022 High School Diploma/GED Experience Requirement 3 u2013 5 yearsu2019 experience in retail, retail operations, retail distribution, merchandising, sales, marketing or within a service organization preferred Consumer electronics or wireless experience is a plus Prefer Windows and Xbox knowledge & experience Supervisory experience a plus Strong selling, presentation and computer skills Previous account management experience preferred in a marketing environment Must have a valid driveru2019s license This position requires that you drive on behalf of Acosta Sales & Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position All employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment. Knowledge, Skill and Ability Requirements Sales Visual Merchandising u2013 Able to read and follow a planogram Training u2013 1:1 and Groups Problem Solving and Solution Finding Leadership Retail Associate Motivation Initiate and maintain business relationships at the retail and client level Technical Guru ABOUT US Mosaic is a part of Acosta Group u2013 a collective of the industryu2019s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaicu2019s ultimate mission is to propel our clientu2019s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include

Created: 2026-04-04