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Human Resource Employee Relations Specialist - ...

Staffing Service USA - Lancaster, PA

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Job Description

The Employee Relations Specialist supports a positive and compliant workplace by managing employee relations matters, investigations, and HR processes. This role works closely with HR leadership to address employee concerns, ensure policy compliance, and promote a culture of accountability, respect, and consistency.Highlights of the Employee Relations Specialist Role:- High-impact HR role focused on employee relations, investigations, and compliance- Opportunity to handle complex workplace matters and influence company culture- Strong partnership with HR leadership and cross-functional teams- Diverse responsibilities across employee lifecycle, benefits, and HR operations- Stable, growth-oriented organization with opportunity to expand HR expertiseKey Responsibilities for the Employee Relations Specialist include:Employee Relations- Serve as primary contact for employee relations concerns, ensuring professionalism and confidentiality- Investigate and resolve workplace issues including performance, conduct, and conflict- Partner with HR leadership to conduct investigations and recommend appropriate actions- Maintain accurate documentation and identify trends or risk areasCompliance, Benefits & Support- Support leave of absence processes including FMLA, ADA, and disability accommodations- Assist with benefits administration and employee inquiries- Coordinate workers' compensation claims and communication with all parties- Ensure compliance with employment laws and internal policiesTraining & HR Operations- Support delivery of HR-related training and policy communication- Maintain HRIS records and generate reports for leadership- Partner with payroll and finance to ensure accurate processing and adjustments- Assist with audits, reporting, and process improvementsOffboarding & Accountability- Support disciplinary actions and termination processes with proper documentation- Conduct exit interviews and assist with offboarding procedures- Provide guidance to managers on performance and employee relations matters- Local travel as needed for employee meetings and investigationsQualifications for the Employee Relations Specialist include:- Bachelor's degree in Human Resources, Business, or related field preferred- 2 - 4+ years of experience in employee relations or HR generalist role REQUIRED- Strong knowledge of employment laws (FMLA, ADA, FLSA, etc.)- Experience with HRIS/payroll systems (ADP preferred)- Strong communication, conflict resolution, and problem-solving skills- High level of discretion and professionalism

Created: 2026-04-04

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