Veterinary Receptionist - Cleveland, TN

Mountainstone Veterinary Hospital is hiring a Veterinary Receptionist!Position DetailsRole: Veterinary ReceptionistStatus: Part-timeSalary: Negotiable and based on experienceSchedule: Monday, Wednesday, and Friday 8:00am - 5:30pm; every other Saturday 8:00am - 12:00pmDo you love helping people and their pets feel welcome and cared for? Mountainstone Veterinary Hospital is a busy, fast-paced small animal practice seeking an energetic and compassionate part-time Receptionist to join our front-desk team! Our receptionists are the first and last impression clients have of our hospital, so we’re looking for someone who thrives on delivering outstanding service, stays calm under pressure, and enjoys making every visit a positive experience.Why Our Veterinary Receptionists Love Mountainstone Veterinary HospitalTeam-first culture that’s supportive, fun, and big on growthLeadership that listens and invests in your developmentMentorship, continuing education, and real career pathwaysFlexibility that supports real work-life balanceA clinic culture that celebrates your unique awesomenessMentoring, growth, and frequent “thanks”—plus coffee runs, ice-cream breaks, and lunch on usWhat Our Veterinary Receptionists BringCritical thinking, curiosity, and a can-do attitudeA love for teamwork, teaching, and being taughtCommitment to compassionate medicine and a great client experienceFriendly, professional, and outgoing personalityStrong verbal communication and customer service skillsAbility to multitask and stay composed in a fast-paced environmentComputer proficiency and experience with multi-line phone systemsA polished, professional appearance and positive attitudeWhat You’ll DoLet your passion for excellent patient care shine—every dayGreet clients warmly and ensure both clients and pets feel welcome and cared forAnswer multi-line phones and schedule appointmentsRecord accurate communications and clinical histories in patient chartsProcess payments and review medical records, estimates, and discharge instructions with clientsProvide basic information about foods, medications, and productsMaintain a clean and organized reception areaBenefits That Have Your BackFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programIf you love connecting with people, thrive in a team environment, and want to be part of a hospital that truly cares about its clients and patients, we’d love to meet you!Diversity, equity, and inclusion are core values at Mountainstone Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Created: 2026-03-23