Program Outreach Specialist 1
New York State Civil Service - Albany, NY
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NY HELP Yes Agency Civil Service, Department of Title Program Outreach Specialist 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $67119 to $83286 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.50 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Empire State Plaza, Agency Building 1 City Albany State NY Zip Code 12239 Duties Description The Division of Statewide Fellowship Programs manages several selective fellowship programs that provide u201cpipelinesu201d to attract talented, diverse candidates to the New York State workforce. Since 2013, these programs have placed more than 850 candidates in dozens of State agencies and authorities. Through educational programming, networking events and mentorship, our division provides high-quality experiences for our Fellows. The Division also manages the New York State Internship Program, another pathway to State Service for college students across the State.The Program Outreach Specialist 1 is responsible for assisting the Director of Statewide Fellowship Programs in conducting outreach to prospective and current Fellows and interns. The candidate will also assist with the transformation and re-branding of the Statewide Internship Program. This work will include developing a short-term and long-term plan for re-launch of the program. A key goal for this position is increasing participation in both the NYS Internship Program and various existing (and new) Fellowship programs.The Program Outreach Specialist 1 duties will include but are not limited to the following: u2022 Conduct outreach with schools across New York State to advertise the NYS internship program. u2022 Initiate and develop key relationships with career centers at colleges and universities across the State, and maintain ongoing communication with those offices. u2022 Work closely with the Center for Careers in Government to recruit students for internships across State agencies and authorities. u2022 Support agencies in posting and recruiting interns on a semesterly basis. u2022 Develop statewide learning and professional development programming for interns participating in the NYS internship program. u2022 Evaluate internship program transformation efforts by conducting focus groups and other evaluations. u2022 Provide regular outreach and guidance to current Fellows who may be facing challenges in their placement. u2022 Support the Fellowship team in event creation and planning. u2022 Develop training and professional development opportunities based on Fellowsu2019 feedback. u2022 Support the Director and Fellowship Program Manager in Fellowship recruitment events at schools across the State. u2022 Manage Excelsior Fellow and Empire State Fellow evaluations. u2022 Assist with other tasks as assigned. Minimum Qualifications NY HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS): Six years of professional experience in a position where the primary (50% or more of the time) responsibility was the extensive promotion and representation of programs and services for public and/or private organizations for the purpose of increasing participation in, or utilization of, these programs and services.Substitution: An associateu2019s degree may substitute for two years of experience; a bacheloru2019s degree may substitute for four years of experience.Qualifying professional experience includes but is not limited to: professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.Outreach activity is any activity which promotes and educates or informs the public about existing or new programs and services to populations who might not otherwise have access to those programs and services of an agency or organization.Examples of non-qualifying experience include but are not limited to: experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at You must pay the required evaluation fee. REASSIGNMENT QUALIFICATIONS: Current Department of Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a Program Outreach Specialist 1, if less than one year, you must be currently reachable on the Program Outreach Specialist 1 eligible list for the Albany location if one PETITIVE QUALIFICATIONS:You must be reachable on the current eligible list or eligible for transfer.70.1 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service. 52.6 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service in a title eligible for transfer and determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at 55 B/C QUALIFICATIONS: Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.You must meet the open competitive qualifications from the most recent examination announcement.The open competitive minimum qualifications are:Six years of professional experience in a position where the primary (50% or more of the time) responsibility was the extensive promotion and representation of programs and services for public and/or private organizations for the purpose of increasing participation in, or utilization of, these programs and services.Substitution: An associateu2019s degree may substitute for two years of experience; a bacheloru2019s degree may substitute for four years of experience.Qualifying professional experience includes but is not limited to: professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.Outreach activity is any activity which promotes and educates or informs the public about existing or new programs and services to populations who might not otherwise have access to those programs and services of an agency or organization.Examples of non-qualifying experience include but are not limited to: experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.PREFERRED QUALIFICATIONS: u2022 Masteru2019s degree is strongly preferred. u2022 2 years relevant experience (including internships) in student support, admissions, social work or counseling. u2022 Experience with event planning and logistics. u2022 Familiarity with New York State government preferred but not required. It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. Additional Comments #TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package. The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity. Among its duties, the Department: u2022 Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests. u2022 Administers the New York State Health Insurance Program (one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives. u2022 Assists municipal agencies with civil service administration of more than 360,000 local government employees. u2022 Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (ON TELECOMMUTING: DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to Some positions may require additional credentials or a background check to verify your identity. Name Corinne Slycord Telephone 518-473-4306 Fax Email Address Address Street Empire State Plaza, Agency Building #1 Floor #10 Office of Human Resources and Administrative Planning City Albany State NY Zip Code 12239 Notes on Applying If you are interested and meet the minimum qualifications above, email your cover letter, and resume to . Please include the Title and Vacancy ID# you are applying for in the subject line of your email.
Created: 2026-03-23