Bureau Director, Public Health Hospitals

The Massachusetts Department of Public Health (DPH) Public Health Hospital System (PHHS) is seeking a dynamicadministrator to provide executive leadership for a unique network of four state-operated hospitals that serve some of the Commonwealthu2019s most vulnerable populations. Working closely with senior leadership at DPH and the Executive Office of Health and Human Services (EOHHS), theBureau Director, Public Health Hospital Systemguides strategy, operations, and policy across a system that includes Lemuel Shattuck Hospital, Tewksbury Hospital, Pappas Rehabilitation Hospital for Children, and Western Massachusetts Hospital. Reporting to the DPH Deputy Commissioner of Public Hospitals, the Director works with the hospital leadership teams to deliver high-quality, cost-effective care while advancing the Commonwealthu2019s safety-net mission for patients with complex medical, social, and behavioral health needs. In this highly visible leadership role, the Bureau Director will help shape the future of a statewide hospital system by strengthening cross-campus collaboration, advancing operational and infrastructure improvements, and ensuring compliance with accreditation and regulatory standards such as those of The Joint Commission. The Director will partner with hospital CEOs and senior leadership to drive systemwide strategy, support major facility and technology initiatives, and sustain strong partnerships with state agencies that rely on the hospitalsu2019 specialized services. This position offers an opportunity to influence healthcare delivery across Massachusetts while delivering critical hospital programs that are responsive, resilient, and aligned with the evolving needs of the populations they serve. The Director oversees hospital operations that treat an average daily census of 695 inpatients and 32,206 outpatients annually. The hospitals also house other programs on their campuses that provide services to over 7,000 clients, guests and supported individuals. The Director works in close partnership with these programs, such as the Department of Mental Health (DMH), to ensure one hospital approach at Shattuck and Tewksbury as well as coordination of policies and procedures across DPH and DMH inpatient care as appropriate. /_Duties and Responsibilities (these duties are a general summary and not all inclusive):_/ u00b7 Provide executive oversight and strategic guidance to the Chief Executive Officers of the four Public Health Hospitals, ensuring effective hospital operations, program performance, and implementation of improvement and risk mitigation initiatives. u00b7 Lead systemwide coordination of hospital operations, supporting initiatives that enhance efficiency, quality of care, and alignment with the mission and objectives of the Public Health Hospital System. u00b7 Serve as the primary liaison for centralized operational services including human resources, labor relations, facilities management, information technology, and capital assets, advocating for appropriate resources and support. u00b7 Coordinate labor relations matters across the hospital system, including contract recommendations, bargaining unit considerations, and collaboration with state human resources partners. u00b7 Oversee development and implementation of scalable operational infrastructure, including cross-campus staffing strategies, scheduling systems, and optimization of electronic scheduling and operational software applications. u00b7 Ensure hospital compliance with quality, utilization, risk management, and accreditation standards, including those established by relevant regulatory and accrediting bodies, while coordinating with legal and privacy offices as necessary. u00b7 Provide leadership to the hospital systemu2019s governing body functions, supporting accountability, regulatory compliance, and oversight of clinical quality, infection prevention, and related governance activities. u00b7 Direct the development and implementation of policies, operational improvements, and change management initiatives to support systemwide efficiency, standardization, and alignment with departmental priorities. u00b7 Partner with DPH executive leadership to advance strategic priorities, conduct systemwide operational and policy analysis, and guide long-term planning to maintain stable and effective clinical and operational staffing. u00b7 Represent the hospital system in interagency collaboration and strategic initiatives, strengthening partnerships and advancing coordinated service delivery across state agencies and healthcare partners. /_Preferred Qualifications:_/ u00b7 Extensive healthcare delivery leadership experience, including senior-level oversight within complex health systems; enterprise leadership across multiple hospitals strongly preferred. u00b7 Experience working within state government or public sector environments. u00b7 Comprehensive knowledge of healthcare operations, including planning, organizing, directing, and strategic decision-making in healthcare delivery systems. u00b7 Knowledge of supervisory principles and practices, including leading and guiding executive-level leaders and multidisciplinary teams. u00b7 Understanding of quality improvement methodologies and regulatory standards, including The Joint Commission (TJC) requirements. u00b7 Knowledge of labor relations and experience working within a bargaining unit environment. u00b7 Strong analytical, problem-solving, and decision-making skills with the ability to address complex challenges and implement practical solutions. u00b7 Excellent written and verbal communication skills, including the ability to collaborate across diverse teams and build effective partnerships with agencies such as EOHHS, Division of Capital Asset Management and Maintenance (DCAMM), and Massachusetts Department of Correction (MADOC). u00b7 Proficiency in Microsoft Office tools including Excel and PowerPoint. /_DPH Mission and Vision:_/ The mission of the Massachusetts Department of Public Health (DPH) is to promote and protect health and wellness and prevent injury and illness for all people, prioritizing racial equity in health by improving equitable access to quality public health and health care services and partnering with communities most impacted by health inequities and structural racism. We envision a Commonwealth with an equitable and just public health system that supports optimal well-being for all people in Massachusetts, centering those with systemically and culturally oppressed identities and circumstances. Learn more and share a one-pager on DPH and what we do:DPH at a Glance PDFDoc _Pre-Hire Process:_ A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired. Education, licensure and certifications will be verified in accordance with the Human Resources Divisionu2019s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealthu2019s website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510- 4122 Ext. #4 MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least four (4) years must have been in a managerial capacity. Salary placement is determined by a combination of factors, including the candidateu2019s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Divisionu2019s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? _Explore our Employee Benefits and Rewards_ An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services Organization: Department of Public Health Title: Bureau Director, Public Health Hospitals Location: Massachusetts-Boston-250 Washington Street Requisition ID: 260002D7

Created: 2026-04-04