IT Section Head Operational Technology Apps

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title:IT Section Head - Operational Technology Apps Reporting To:Director, IT Digital Eng & Mfg Apps Work Schedule:Onsite - Buffalo, NYMoog's Corporate Group Is looking for an IT Section Head - Operational Technology Applications, to join our Enterprise Solutions Team In this role, you will lead and grow the Operational Technology (OT) Applications Support team responsible for the availability, performance, cybersecurity, and lifecycle management of Operational Technology (OT) applications, such as SCADA (e.g., Ignition), data collection/IIoT platforms, DNC, QMS, and Asset Monitoring solutions. You will balance handson technical leadership with people management, service delivery excellence, and crossfunctional collaboration with Engineering, Manufacturing, Quality, Facilities, and Cybersecurity. You will set strategy, establish standards, and ensure 24O7 support for missioncritical production systems across multiple sites. You will work onsite at our facility in East Aurora, NY. To qualify for the IT Section Head - Operational Technology Applications, here is what we would expect you to bring to Moog... Bachelor's degree in Information Technology, Computer Science, Electrical/Controls Engineering, or a related field. Over five (5) years handson with OT applications (SCADA, DNC, QMS)-preferably Ignition-including gateway administration, scripting, and integrations. Over three (3) years in team leadership/people management (supervisor, manager, or section head) in a 24O7 production support context. Demonstrated success delivering system upgrades/migrations, performance tuning, and DR for OT stacks. Must live local to the Buffalo, NY area. Must be open to travelling to various Moog sites, both domestic and international. Technical Skills Strong knowledge of industrial protocols (OPC UA, MQTT/Sparkplug B, Modbus, EtherNet/IP) and data flow design. Familiarity with networking in OT (layered zones/conduits, VLANs, firewalls, DMZs, VPNs) and identity/access (AD/LDAP, RBAC). Experience with virtualization/containerization (VMware/HyperV, Docker/Kubernetes where appropriate for OT), Windows Server/Linux, and patch/AV solutions that are OTsafe. Tooling: ITSM (ServiceNow), monitoring (Ignition alarming), version control (Git), and CI/CD adapted for OT. Process & Soft Skills Practical application of ITIL (Incident/Problem/Change), SRE concepts (SLIs/SLOs/MTTR), and Lean/Kaizen. Excellent communication with shopfloor operators and senior leadership; strong vendor negotiation and stakeholder management. Structured documentation and governance mindset; ability to lead major incidents calmly and decisively. It would also be beneficial if you had: Master's degree in Information Technology, Computer Science, Electrical/Controls Engineering, or a related field. Certifications: Ignition Core/Gold, ISA/IEC 62443, CompTIA CySA+/Security+, ITIL v4, PMP or Lean Six Sigma. Experience in Aerospace & Defense or similarly regulated industries; knowledge of export controls (ITAR/EAR). Exposure to PLM/ERP integrations (e.g., Teamcenter, SAP/Oracle), LIMS/Quality systems, and advanced analytics/data lake pipelines. As the IT Section Head - Operational Technology Applications you will have the following responsibilities... Leadership & Strategy Own the OT applications support strategy, roadmap, and operating model; align with Digital/Manufacturing Engineering and Enterprise Architecture. Build, mentor, and retain a highperforming OT support team (ana

Created: 2026-03-23