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Delivery Account Manager

MSCCN - Dallas, TX

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Job Description

Pay Rate $23.00 per hour Telecommute Status Onsite Announcement PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: Job Description PRIDE Industries Job Description Job: Delivery Account Manager Job Code: AA220 - PR-Delivery Acct Manager HR Title Group: Distribution and Production Salary Grade: N19 FLSA Status: Non-Exempt Approval Date: February 2025 SUPERVISES: There are no direct reports with this position. POSITION SUMMARY: Under general supervision, the Delivery Account Manager performs a variety of customer service, administrative, and account management duties in support of customers including: order processing, customer relations, strategy, and sales support functions. Employees in this job class will be responsible for replenishing product in customer facilities and vending machines in accordance with a pre-designated schedule and/or customer requests, and managing win/win relationships with customers through timely research and response to customer inquiries, order status and resolving production, shipping and scheduling issues. Additional responsibilities include fulfilling orders and managing product inventory levels, including loading and transportation of products from warehouse to customer sites and troubleshooting minor issues affecting vending machines when applicable. This position requires the ability to effectively communicate and provide sales support with third party customers at different levels of leadership, work independently, safely operate assigned vehicles, navigate to various locations, and maintain inventory accuracy. TYPICAL DUTIES: 1. Load and unload product into assigned vehicle in a safe, efficient, and organized manner, while maintaining a clean company vehicle. 2. Responsible for understanding PRIDEu2019s capabilities and recognizing customer needs while aligning both to grow customer relationships. 3. Record and adjust inventory levels using customer software and minimizing exposure to excess and obsolete inventory. 4. Track and compile data and documents, provide follow-up, and obtains necessary information and documents from external sources. 5. Safely and efficiently operate a delivery vehicle to transport customer products to designated locations. 6. Follow established routes and schedules by delivering products to customer sites in a safe, timely and professional manner. 7. Troubleshoot minor vending machine technical issues using guides to diagnose and fix issues. 8. Prepare and process outbound orders physically and systematically for delivery. 9. Performs other duties and special projects as assigned. Denotes Essential Job Function MINIMUM QUALIFICATIONS: u2022 Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar; u2022 Must have a satisfactory driving record; u2022 Ability to communicate effectively and respond to questions and requests from customers, including written communication skills using appropriate business English; u2022 Demonstrated human relations skills to maintain effective working relationships with team; u2022 Basic mathematical ability including addition, subtraction, multiplication, and division; u2022 Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices including ability to communicate with phone, text and email; u2022 Basic troubleshooting ability; u2022 Demonstrated customer service, problem solving and common-sense skills; u2022 Flexibility of schedule changes and work durations. EDUCATION REQUIREMENTS: High School Diploma or GED CERTIFICATES REQUIRED: The following licenses or certificates may be required depending on local, state and/or contract requirements: Valid Driver's License PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: u2022 Maneuvering in and around the warehouse u2022 Bending and stooping u2022 Lifting and moving boxes weighing up to 35 pounds u2022 Pulling or pushing up to 75 pounds u2022 May require use of a pallet jack and boxed truck u2022 Viewing Computer screen u2022 Operate technology both at home and in field u2022 Operating delivery vehicles u2022 Climbing in and out of vehicle WORK ENVIRONMENT: Work is performed in a warehouse or distribution environment with forklifts, material handling, and production equipment, as well as in a vehicle while driving. May be exposed to noise from equipment and depending on external weather conditions, exposure to heat, cold, wind, and rain. This position requires non-traditional hours. DISCLAIMER: The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployeestothis job. Employees are expected to follow their supervisoru2019s instructions and to perform the tasks requested by their supervisors. _At PRIDE, we make a difference in the lives of many, one job at a time._ How to Apply Ready to make an impact? Join an organization where business meets purpose, and every role contributes to a greater mission. Apply today at PRIDE Careers ( and be part of something meaningful. Learn more about who we are and what we stand for at . PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law. Thank you for considering a career with usu2014we look forward to connecting with you Pay Rate _$23.00 per hour_ Job ID _2026-20026_ Type _Full Time Regular_ Location _US-TX-Dallas_Our commitment to an inclusive workplace PRIDE Industries is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We embrace the unique differences of our employees because that is what drives innovation and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations.

Created: 2026-03-23

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