Contract Support Associate - Philadelphia

Global Workplace Solutions (GWS) u2013 Local delivers tailored, hard services-led facility management solutions. We self-perform core services while collaborating with top-tier soft service providers to offer customized facility and project management. Our agile, accountable approach ensures efficient service delivery. In addition to our core capabilities, we provide direct access to best-in-class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About the Role As a Contract Support Associate, you will play a key role in supporting the delivery of a client account. This includes financial and operational administration, vendor coordination, workflow and CMMS management, and customer service. You will work closely with the Account Leader and site teams to ensure smooth operations and exceptional service delivery. What youu2019ll do u2022 Serve as the first point of contact for client inquiries, ensuring timely, courteous, and effective communication. u2022 Support account governance through financial reporting (WIP, Debt, OPO, Invoice Pool), data analysis, and budget tracking. u2022 Manage customer billing, ensuring accuracy in margins, invoicing, and compliance with company and client policies. u2022 Coordinate vendor onboarding and manage subcontractor documentation for reactive and planned maintenance. u2022 Maintain and update the accountu2019s web quote system and CMMS, ensuring accurate job status and data integrity. u2022 Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal teams and vendors. u2022 Prepare internal and client-facing reports, attend meetings, and document minutes. u2022 Ensure compliance with Health & Safety (HSE) standards and maintain QHSE documentation. u2022 Support monthly business reviews and contract performance reporting. u2022 Recommend process improvements and cost-saving initiatives to enhance operational efficiency. What Youu2019ll Need: u2022 Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future u2022 High School Diploma or GED required; Associateu2019s degree in Accounting, Finance, or related field preferred. u2022 3u20134 years of relevant experience in administrative, financial, or contract support roles. u2022 Strong understanding of financial processes, including invoicing, purchase orders, and cost tracking. u2022 Proficiency in Microsoft Office Suite (Excel, Word, Outlook). u2022 Excellent written and verbal communication skills. u2022 Strong organizational skills and attention to detail. u2022 Ability to analyze and solve problems independently. u2022 Advanced math skills, including percentages, markups, and discounts. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values u2014 respect, integrity, service and excellence u2014 and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. What You will Need: + Critical role that requires strong lab/life sciences background. + Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Prior management experience required. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Exchanges and explains complex and difficult information, conveys performance expectations, and handles sensitive issues. + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Disclaimer: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values u2014 respect, integrity, service and excellence u2014 and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidateu2019s education, training, and experience. The minimum salary for the Tenant Services Coordinator position is $27.00 per hour and the maximum salary for the Tenant Services Coordinator position is $28.85 per hour. The compensation that is offered to a successful candidate will depend on the candidateu2019s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our companyu2019s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Created: 2026-04-04