Sales-Service Representative

Sales-Service Representative Print ( Apply ufeff Sales-Service Representative Salary $52,790.40 - $80,204.80 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-02517 Agency 250 Corrections - Prison Industries Opening Date 03/19/2026 Closing Date 4/2/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact + Description + Benefits + Questions Job Description IPI is seeking a dynamic, self-motivated person to join our team as a Sales-Service Representative in our Des Moines Sales & Customer Service office. This positionu2019s primary role is sales representation of IPI products and services to eligible customers in assigned markets throughout the State of Iowa. The position is classified as a State Industries Production Technician and will work with incarcerated individuals within our sales and customer service office, shops, and customer locations. The primary assigned markets will be County Government, K-12 Education, Non-Profit Organizations, Health Care Facilities, and select Regents Institutions throughout the State of Iowa. Iowa Prison Industries, a division of the Department of Corrections, trains incarcerated individuals in our work programs skills needed to be successful citizens upon release. IPI markets the products and services produced in our facilities to governmental agencies, colleges and universities, public and private school districts, health care facilities, and non-profit groups. As a self-funded agency, IPI relies on the sales of our products and services to provide our valuable work training programs. Duties & Responsibilities: u2022 Sales of IPI products and services to the assigned market segment and management of all aspects of relationships with key customers. u2022 Coordinate with customer service all activities needed to provide orders to assigned plants. u2022 Provide feedback and ideas for process improvement within the assigned market segment. u2022 Responsible for sales quota and growth within assigned market segment. u2022 Responsible for existing customer accounts and new customer generation in the assigned market segment. u2022 Provide project management expertise on selected larger Market projects. u2022 Provides training and consultation to customers and prospects on IPI new products and services. u2022 Works with and leads internal teams to help develop needed products for assigned market segment. u2022 Conducts customer seminars and presentations in the showroom or on-site as needed. u2022 Travel to contract customers on regular schedule to inspect, test, and perform maintenance on IPI chemical dispensing equipment. u2022 Install new or perform repairs on chemical dispensing equipment upon request of customer. u2022 Maintain chemical dispensing equipment and repair knowledge. u2022 Works market appropriate trade shows, customer meetings, etc. as needed. Preferred Applicants Will Possess: u2022 Excellent verbal and written communication skills u2022 Ability to prepare written and oral reports u2022 Equivalent of three years full-time experience as a direct sales representative OR substitution of thirty hours of post high school coursework in sales, marketing, or a closely related curriculum for each year of the required experience to a maximum substitution of three years u2022 Sales experience to educational, governmental, and / or non-profit markets highly preferred u2022 Knowledge of chemicals and cleaning supplies sales and service a plus u2022 Ability to install, troubleshoot, and repair chemical dispensing equipment u2022 Selected candidate must pass background check u2022 Must meet all minimum qualification requirements of State Industries Production Technician job classification Other: u2022 Standard hours are Monday through Friday u2022 Travel and overnight stays across Iowa as needed to meet requirements. u2022 Assigned markets are subject to change at any time u2022 Position will work out of IPI's Des Moines Sales Office & Showroom at 1445 E Grand Avenue (just 2 blocks east of the Capitol) u2022 Position will be assigned a State Vehicle for use during business hours NOTE: Preferred applicants will have sales experience. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employeesu2019 rights to work without being required to join a labor organization. For more information, please visit Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) One year of full-time work experience in the direction of employees in one of the following areas related to the manufacture/delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication: cutting, planing, shaping, routing, gluing, staining, and assembling wood furniture. b. Upholstery Fabrication: cutting patterns, sewing, stitching, tacking, gluing, and assembling fabric and foam upholstery items. c. Braille Production: translation of printed documents into Literary and/or Nemeth Code Braille using the Perkins Braille writer and/or computer translation programs, thermoforming, binding, producing raised line drawings. d. Graphics Arts Production: layout, proofing, darkroom operation, screen-printing, press operation (offset, duplicator, desktop publishing), binding, and cost estimating. e. Chemical Formulation: mixing, blending, bottling, packaging, and labeling personal care, floor care, kitchen, laundry, and bathroom chemical products. f. Sign Fabrication: blanking, shaping, and forming metal, wood, and plastic into sign substrate. Application of reflective or non-reflective sheeting to substrate to produce traffic control signs. g. Warehouse Operations: receiving, accounting for, storing, and disbursing raw materials, component parts, and finished products. Loading, unloading, routing, and dispatching delivery vehicles. h. Service Center Operation: receiving, processing, recording, and fulfilling incoming telephonic calls. Initiating, recording, and servicing outgoing calls. Responding to and servicing mailed and electronically transferred requests for information; using computers to provide services. i. Industrial Safety: implementing and administering programs to ensure compliance with the standards of regulatory agencies (OSHA, EPA, etc.) in manufacturing plants. Providing safety training to personnel in industrial plants. j. Manufacturing Support Services and Production Control: coordinating the disbursement of raw materials and component parts to production shops; scheduling the output of production shops to ensure efficient final assembly; scheduling and routing delivery of finished goods; coordinating on-site installation of large projects between production, delivery, contracted vendors, and customers; inventory control; quality control; micrographics, or computer-based production control and support. 2) One year of full-time work experience in the supervision and training of correctional residents or employees in the manufacture and delivery of products or services. 3) Current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision. For additional information, please click on thislink to view the job description. ( Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset u2013 our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (.Gain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (. Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?Click here (to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority 01 Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge? Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. + Yes - I understand and agree + No 02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. u00a7611 et seq? + No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. u00a7611 et seq + Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. u00a7611 et seq 03 Do you have one year of full time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control ( See job class description for further details) + No. I do not have one year of full time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control ( See job class description for further details) + Yes. I have one year of full time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control 04 Do you have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services + No. I do not have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services + Yes. I have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services 05 Are you a state employee with current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision? + No. I am not a state employee with current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision + Yes. I am a state employee with Current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision 06 Do you have 3 years of sales experience? + Yes + No 07 How many years to experience do you have in sales? Please describe the experience. Required Question Employer State of Iowa Agency 250 Corrections - Prison Industries Address 510 E 12th St Des Moines, Iowa, 50316 Website Apply Please verify your email addressVerify Email

Created: 2026-03-23