Front Office Coordinator

DescriptionPosition: Front Office CoordinatorStatus: Non-ExemptRegular Full TimeSupervisor: Business AdministratorCompensation: $19.67 per hourDepartment Head: Corps OfficersMission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.General Statement: Employees will be seen by the public as representing the Army and are expected to conduct themselves in accordance with the standard that upholds the mission we exist to accomplish.Job Description: The Front Office Coordinator has primary responsibility for general corps/family service office oversight, direction of phone and foot traffic into the office, and volunteer coordination. Support administrative staff and officers in the planning and implementation of department goals and objectives.General Office Responsibilities: Work collaboratively with others to accomplish common goals and objectives that promote the organization's mission, vision, and values. Assist the officers and executive assistant as needed. Pick up and process USPS mail daily. Ensure that the building is opened and closed at advertised times. Maintain front desk sign-in sheets. Keep front desk resource binder updated. Retrieve general voicemail messages and forward as appropriate. Work with administrative staff in keeping the LED reader board current. Maintain phone voice message system with IT support. Submit office supply orders to the executive assistant and maintain the copy rooms in both buildings for daily operational and corps needs. Assist with the development and implementation of promotional materials. Respond appropriately to Corps Officers needs and requests for support. Serve as the initial contact for general requests and inquiries. Know and understand organizational programs and services. Provide supervision for volunteer receptionists and job trainees. Be available to do computer data entry work in support of programs and services as needed. Develop and maintain community contacts and resources in cooperation with the appropriate staff. Serve on the safety committee Perform monthly safety inspections and collect and upload necessary documents to the shared drive Attend meetings as requested. Perform other job-related or clerical duties as needed.Volunteer Coordination Responsibilities: Take an active role in the recruitment, assessment, registration, processing, and retention of volunteers for organizational needs. Learn and maintain the organization's Volunteer Management System - VMS. Promote volunteer opportunities on social media and where appropriate. Recognize active volunteers on their special days, birthdays, etc. Maintain regular and intentional contact with volunteers. Ensure that each immediate supervisor maintains and reports volunteer schedules for general operational needs.Seasonal Duties: Assist with the Angel Tree program in the intake, data collection, reporting, correspondence, and distribution process. Assist seasonal red kettle campaign through organizing and maintaining volunteer contact list. Call and/or send email correspondence to reconnect with prior bell ringers (both individuals and groups) to schedule ringing for the new kettle season. Be the first point of contact to schedule and coordinate volunteer bell ringers (both individuals and groups)Qualifications:Education that enhances business office work skills.Willing to work with distressed, diverse, and/or marginalized populations.Passionate about serving.Willing to function as a team player.Cap

Created: 2026-03-23