Hosting Lead (Senior Task Lead/Systems Engineer - ...

Hosting Lead (Senior Task Lead / Systems Engineer - Hosting) Location: Remote Work + Clearance: Must meet DHS/USCIS background investigation/EOD; support $24x7 after-hours response. Role Summary Lead day-to-day Operations & Maintenance (O&M) across hybrid multi-cloud enterprise, DHS data centers, Equinix data centers, and cloud environments (AWS, Azure, GCP). Own infrastructure readiness, patching, capacity, performance, and Tier II-III incident/problem resolution. Drive automation-first operations and ensure compliance with EIOSS/eAUTO SLAs and AQLs. Key Responsibilities + End-to-End O&M: Own O&M for servers, storage, backup, databases, virtualization, and middleware; ensure operational acceptance with As-Built/VDD/Runbooks. + Patching & Remediation: Lead patching, image baselines, remediation, and hardening for Windows, Red Hat/CentOS, and Solaris. Run integrated patch IPTs with DBAs, Security, and Field Ops. + Infrastructure Management: Manage VMware vSphere, Microsoft Hyper-V, Citrix/VDI, FlexPod, NetApp, and enterprise backup (NetBackup, Backup Exec, Veeam). + Modern Hosting: Run CI/CD-enabled hosting using Jenkins, Harness, Git, and Sonatype; operate OpenShift, Docker, Kubernetes, and UiPath. + Performance Metrics: Deliver bi-weekly health checks and monthly metrics. Meet SLAs/AQLs (e.g., $ge99.95%$ availability) and produce capacity/incident reports. + Automation & ITSM: Champion automation (Ansible/Chef) and ServiceNow ITSM/ITOM integration; maintain CMDB accuracy. + Collaboration: Lead collaboration with customers and partners to break down silos and drive automation adoption across Engineering, Security, and the TOC. Requirements Required Technology Experience + OS: Windows Server 2019+, Red Hat/CentOS, Solaris 11 (SPARC). + Virtualization/VDI: VMware vSphere, Microsoft Hyper-V, Citrix. + Containers/PaaS: Red Hat OpenShift, Docker, Kubernetes, PCF. + Storage/Backup: NetApp (OCI), FlexPod, NetBackup, Backup Exec, Veeam. + Databases: Oracle (Grid/RAC/ASM), Microsoft SQL Server, RMAN/Data Guard. + Tooling: Jenkins, Git, Sonatype, ServiceNow, SolarWinds/SCOM, Twistlock/Prisma, Harness, UiPath. Preferred Experience & Certifications + 10+ years in large-scale engineering & O&M; scripting (PowerShell, Bash, Python) and multi-cloud ops. + IaC/DevSecOps (Ansible/Terraform) and AIOps; 2-5 years of DHS experience with DHS 4300A knowledge. + Certifications: Cisco CCNP Data Center, VMware VCP, NetApp NCIE/NCDA, RHCSA/RHCE, Microsoft, ITIL v4.

Created: 2026-03-23