Disaster Recovery Intern

W. R. Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups. Here at Berkley Technology Services, the core of our success is our people. Our teams bring their own unique perspective and experiences which enables us to translate the needs of our business to deliver adaptable, secure solutions while providing an unmatched user-focused experience. Our tagline “Thoughtful Minds | Empowering Possibilities” was crafted with our own teams in mind. At BTS, our teams thrive in Berkley’s decentralized model - leveraging the power of being part of a long standing, heritage brand with extensive expertise while innovation and being entrepreneurial is encouraged. Internally, we operate as a relatively flat organization valuing communication and feedback. We pride ourselves in an open-door policy where no one is treated differently based on title, fostering a culture of trust, transparency, and engagement. Mission (what we stand for): We Believe in the value of every voice, Translate needs into capabilities, & Secure the future of Berkley. Vision (where we’re going): Be the foundation of Berkley through adaptable solutions, resilient environments, and an unmatched experience. Come join us as we push forward into the future of industry leading technological solutions.As a Disaster Recovery Co-Op on Berkley Technology Services (BTS) Disaster Recovery team, you’ll gain experience in an area of IT that is used in every company and essential to the function of our organization. You will also get exposure to numerous other areas of our team including Financial Applications, Database, Middleware, Security, DevOps and more. You will also have a key hand in updating and building out the Disaster Recovery strategy and implementation for both on premise platforms and cloud apps. The intern program provides highly motivated and qualified students an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. Intern students will collaborate side by side with BTS employees in a variety of positions to complete challenging projects. Students will interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. Key functions will include but are not limited to:Help create new/missing disaster recovery runbooksWork with teams who need updates runbooksOversee Everbridge - learning the tool, updating documentation, updating users and troubleshooting issues within itHelp create DR testing schedule for 2024Attend oversight meetings with BCPAssist the team with application upgradesAssist with EAM support tasksAssist in creation and implementation of DR StrategyKnowledge of Microsoft SharePoint and MS Office ProductsFulfill tasks related to a SharePoint cleanup items related to the overall SharePoint Migration projectFulfill tasks related to the pre-development of “Modern Pages” for SharePoint also related to the overall SharePoint Migration projectWorking knowledge of Microsoft ExcelFulfill analytical & update tasks related to DR Program inventory and Wintel platform inventoryFulfill analytical & update tasks related other, critical DR Program documentationAbility to work in a remote office situation without direct daily supervision. Self-starter with a good work ethic.Demonstrated ability to communicate with technical and non-technical individuals and teams.Proven track record of working in a fast paced and dynamic production environment managing multiple priorities.Working towards a degree or equivalent with emphasis in computer science or related field; or equivalent combinationof education and experiencePursuing a degree in Computer Engineering, Computer Science, Management Information Systems or a similar fieldAt least two years of college or university coursework completed1 or more prior internship experience is requiredWorks well in a team environment and productive without constant supervisionSuperior communication skillsExcellent organizational skillsBasic knowledge of or experience with SQL preferredExperience with scripting in some language and desire to learn more is preferredAggressive curiosityDesire to learn. Areas include introduction to:ZertoEverbridgeSAI360Disaster recovery strategies for Data Centers and CloudAttention to detailStrong communication and analytical skillsExcellent oral and written communicationThe Company is an Equal Employment Opportunity Employer.Sponsorship not Offered for this Role

Created: 2026-03-25