Branch Operations Coordinator Laurinburg Main Branch ...

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader u2013 weu2019re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job u2013 itu2019s about finding all of the elements to help you thrive, in one place. Living the Well Life means youu2019re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. Youu2019ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And weu2019re recognized for it u2013 Wells Fargo once again ranked in the top three u2013 making us the #1 financial services employer u2013 on the 2025 LinkedIn Top Companies list of best workplaces u201cto grow your careeru201d in the U.S. Join us About this role: Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at . In this role you will: u00b7 Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers u00b7 Complete operational activities while minimizing risks under established policies u00b7 Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization u00b7 Support the Branch manager in operational tasks and scheduling u00b7 Resolve issues related to daily operations of the teller line, under direction of regional banking management u00b7 Support customers and employees in resolving or escalating concerns or complaints u00b7 Receive guidance from managers and exercise judgment within defined policies and procedures u00b7 Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions u00b7 Identify information and services to meet customers financial needs u00b7 Motivate a diverse team to achieve full potential and meet established business objectives Required Qualifications: u00b7 1+ years of customer service and issue resolution support experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: u00b7 Ability to provide strong customer service while listening, eliciting information and comprehending customer issues u00b7 Ability to educate and connect customers to technology and share the value of mobile banking options u00b7 Ability to interact with integrity and professionalism with customers and employees u00b7 Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss u00b7 Cash handling experience u00b7 Well-organized, independent and able to prioritize in a fast-paced environment u00b7 Ability to exercise judgment, raise questions to management, and adhere to policy guidelines u00b7 Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting u00b7 Knowledge and understanding of retail compliance controls, risk management, and loss prevention u00b7 Motivate others to achieve full potential and meet established business objectives Job Expectations: u00b7 Ability to work a schedule that may include most Saturdays u00b7 This position is not eligible for Visa sponsorship Posting Location: u00b7 Laurinburg Main Branch - 203 Launchwood Dr. Laurinburg, NC 28352 Posting End Date: 29 Mar 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-530580

Created: 2026-03-25