Financial Intake Specialist - Roper Hospital

Thank you for considering a career at Roper St. Francis Healthcare Location: 1481 Tobias Gadson Blvd Charleston, SC (West Ashley) Primary Function/General Purpose of Position: In accordance with the Mission Statement of Roper Saint Francis Healthcare Organization and Vision Statement of the Ryan White HIV Program, the Financial Intake Specialist will schedule patients and manage appointments for providers, oversee and assist with patient flow, routinely review, and apply sliding fee scale, collect, and monitor patient copays, and contribute to departmental accounts payable processes. Essential Job Functions : + _u200b_ Schedules patients and manages appointments for providers. + Oversees and assists with patient flow. + Responds actively and effectively with sensitivity to the needs of internal and external consumers, and portrays a positive, professional image. + Communications effectively with providers and clinical team to proactively address patient issues and concerns. + Routinely review sliding fee scales for Ryan White and all other medical assistanceprograms andmonitor patient eligibility accordingly. + Advise the patient on financial responsibilities for Ryan White and contracted providers. + Daily oversight and collection of patient copay and maintains a detailed record of funds collected. + Review department invoices for accuracy and appropriateness andsubmit check requests as directed. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification N/A Education + High School diploma or equivalent required; Associate or Bacheloru2019s Degree preferred. Courses in accounting or financial management preferred. Work Experience + Three (3) years of experience in an administrative/clerical role, accounting, banking, insurance, or similar industry required. Experience working in a healthcare setting in an administrative role strongly preferred. Training N/A Language N/A Patient Population _Not applicable to this position_ Working Conditions _This section addresses the physical environment in which the employee will perform the work._ Periods of high stress and fluctuating workloads may occur. + Long-distance or air travel as needed- not to exceed 10% travel. + General office environment. + May be exposed to high noise levels and bright lights. + May be exposed to physical altercations and verbal abuse. + May be exposed to limited hazardous substances or body fluids. + May be required to use physical restraints. + May be exposed to human blood and other potentially infectious materials. + May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. + May have periods of constant interruptions. + Required to car travel to off-site locations, occasionally in adverse weather conditions. + Prolonged periods of working alone. _ Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control._ Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Physical Requirements _This section addresses the physical demands_ _and work position of_ _the associate in the role. Please identify_ _the frequencies for_ ALL _physical requirement_ _s_ _for each_ _physical demand_ _and work position_ _below. u200b_ Additional Physical Requirements/Hazards _This section addresses the additional physical requirements/hazards on the associate in the role. Please identify_ ALL _additional physical requirements/hazards._ Physical Requirements _Not applicable to this position_ __ Hazards _Not applicable to this position_ __ __ Skills + Ability to operate various office equipment including personal computers, typewriters, calculators, photocopiers, telephones, fax machines and any other necessary office machines. + Knowledge of business office procedures. + Requires the ability to work independently and as a team member. Requires ability to maintain confidentiality of sensitive information. + Requires the ability to effectively communicate with clientele and other personnel, especially medical providers. + Knowledge of budgeting and accounting procedures for grants/contracts, and government regulations, policies, and procedures relevant to grants/contracts. + Detailed written and verbal communication skills. As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-beingu2014personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability + Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status Roper St. Francis Healthcare is an equal opportunity employer. It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Created: 2026-03-25