Customer Supply Chain Manager (US Export)

Clorox is the place thatu2019s committed to growth u2013 for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace ( Your role at Clorox: The Customer Supply Chain Manager serves as the key connection point between Cloroxu2019s Export customers, the sales organization, and the Center for Logistics. In this role, the manager is responsible for fully understanding customer requirements and ensuring those needs are consistently met. They play a critical role in coordinating and executing supply chain activities by partnering closely with Regional Sales and Supply Chain teams to align on order management inputs, monitor promotional execution, and resolve any supplyu2011chainu2011related issues that arise. In this role, you will: Partners with Supply Chain and Sales to facilitate the export order to cash process ensuring timely supply of goods from U.S. manufacturing plant(s) and regional distribution centers to AMEA and LATAM: + Responsibilities include knowledge of SAP and exporting requirements (Incoterms, Export documentation, Certificate of Analysis etc. + Partnering with US Export Sr. Planner to ensure product availability. + Partnering with US Export Project Managers and business to execute product transitions, new customer set up, pricing actions and other improvements. + Serving as escalation point for reoccurring supply chain concerns. + Responsible for monitoring orders status, identifying, analyzing and removing barriers to fulfill customer service requirements + Responsible to partner with Sales and Intl stakeholders to improve customer service processes and metrics Accountable for ensuring compliance with Domestic, International, and Company requirements. + Maintains knowledge of domestic and international regulations as it relates to Hazardous shipments and ensures adherence to regulations for domestic and international transportation. + Provides guidance to Sales Order team on Customer Supply Chain inquiries and partner with US Import & Export Ops team members to ensure export documentation complies with all U.S. and international government regulations. + Partner with Global Trade Compliance (GTC) and US Export Foreign Trade Operations (FTO) for any regulatory documentation and adherence + Knowledge of Clorox International Company and order to cash processes, Customer policies, price procedures and ensuring compliance with customer portfolio Responsible for continuous improvement of export supply chain processes, aligning with international rules and regulations. + Partners with IBP and US Export Sr. Planner to support product allocation and sourcing for exports based on inventory policies and fulfillment requirements. + Partner with key Supply Chain functions to develop strategies to improve supply chain processes, costs for Clorox and the customer. + Responsible for identifying and implementing process improvements in Customer Ops processes. + Monitor supply chain performance for export customer(s); conduct regular internal and external review meetings; develop action plans as appropriate by managing customer expectations in accordance with Clorox Operating Principles What we look for: + BS/BA Degree from an accredited institution (or equivalent experience) + 5+ years of experience in supply chain management, supply/demand planning, logistics/transportation management or customer service + 5+ years' experience with desktop & ERP applications + Working knowledge of Microsoft Office Suite, SAP, EDI and order to Cash processes. + Ability to think strategically and develop plans for driving supply chain efficiencies. + Experience using Microsoft Office (Excel, PowerPoint, Power BI, Power Query) + Formal presentation skills + Ability to foster and maintain internal and external relationships. + Ability to influence and collaborate with cross-functional teams. + Strong planning, organization skills listening, verbal and written communication skills. + Ability to work independently, proactively, creatively, and efficiently with minimal direction in an unstructured environment + Experience in identifying, initiating, and driving improvements to processes and work + Broad understanding of end-to-end supply chain Workplace type: Hybrid - 3 days in the office, 2 days WFH Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. Thatu2019s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more ( . [U.S.]Additional Information: At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammatesu2019 unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. u2013Zone A: $106,700 - $204,900 u2013Zone B: $97,800 - $187,900 u2013Zone C: $88,900 - $170,800 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Cloroxu2019s incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. Who we are. We champion people to be well and thrive every single day. Weu2019re proud to be in every corner of homes, schools, and officesu2014making daily life simpler and easier through our beloved brands. Working with us, youu2019ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine whatu2019s possible and work with purpose to make a difference in the world. This is the place where doing the right thing matters. Doing the right thing is the compass that guides every decision we makeu2014and weu2019re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit and follow us on social media at @CloroxCo. Our commitment to diversity, inclusion, and equal employment opportunity. We seek out and celebrate diverse backgrounds and experiences. Weu2019re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (. The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (. Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.

Created: 2026-03-25