Sr Product Mgr I
MSCCN - Trenton, NJ
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Job Summary: The Senior Product Manager I will own a product or one or more product features within a complex product. He/she will be responsible for developing a commercially successful product strategy and lead project execution with minimal guidance that is based on qualitative and quantitative customer understanding. He/she will develop strong technology relationships looking for ways to address customer needs and will be seen as a critical stakeholder for feedback on new feature ideas. He/she will informally coach more junior PMs and interview and recruit new PM candidates.Responsibilities:Customer Focusu2022 Gathers, evaluates and has a solid understanding of customer use cases.u2022 Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.u2022 Creates processes that are adept at recognizing customer needs.u2022 Aligns/coaches the team to ensure customer needs are met.u2022 Understands competitors and regulatory environment.u2022 Segments markets and understands needs of those sub-segments in greater detail.Data-Driven Decision-Making & Analysisu2022 Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.u2022 Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.u2022 Considers various options to balance complex conflicting priorities.u2022 Identifies the most important data to consider and sets KPIs, priorities and dashboards.u2022 Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.u2022 Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.Go to Market & Product Marketing Lifecycleu2022 Develops clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.u2022 Drafts PR, marketing and sales collateral.u2022 Develops or supports pricing strategy, if applicable.u2022 Is independently accountable for portions of launch and strategy execution as assigned.u2022 Drives process and external communication for products that will be sunsetted, including plan for migrating customers.u2022 Supports and participates in business strategic planning, contributing to sales and business development strategy.Product Delivery & Development Lifecycleu2022 Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.u2022 Drives key end-to-end lifecycle components, from planning to release.u2022 Has a thorough understanding of the company's SDLC processes, including agile processes.u2022 Helps drive solutions for complicated design challenges.u2022 Writes clear requirements for complex features or products and is responsive to requests for clarifications.u2022 Manages product without direct supervision, involving manager or other senior leaders only when appropriate.Strategy & Commercial Acumenu2022 Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.u2022 Understands and communicates the need to show a return on investment and prepares an operating budget for the product.u2022 Uses knowledge of competitors to inform product decisions and roadmaps.u2022 Writes or supports business cases for investment.u2022 Understands how to use data to drive commercial decisions and growth opportunities for the product.Technical Skillsu2022 Understands company technology stack at a high level, for the broader product.u2022 Utilizes or extend the company's platform and underlying technologies to create new product features.u2022 Speaks knowledgably with tech and data counterparts about development approaches in consideration.u2022 Learns about new technologies to support new product development efforts.u2022 Is comfortable analyzing data using existing software packages (e.g. Excel).Competencies:Personal CapabilityPractices Self-Developmentu2022 Takes ownership of own development and careeru2022 Initiates regular conversations with manager, coach or mentor regarding self-developmentu2022 Understands what is required by the business to be successful and maps development plan accordinglyu2022 Learns from success and failuresu2022 Looks to build challenges into current assignmentsu2022 Utilizes formal and informal networks effectivelySolves Problems and Analyzes Issuesu2022 Is able to ask effective questions and collect facts from multiple sources in order to solve problemsu2022 Is able to effectively identify and analyze problems and propose solutionsu2022 Effectively manages day-to-day issues and problems without interventionInnovatesu2022 Develops new ideas to improve process or product, and is able to prepare implementation plansu2022 Integrates and builds on new ideas from othersu2022 Creates new opportunities by applying different perspectives and challenging the status -quou2022 Is recognised as an innovative thinkerInterpersonal SkillsCommunicates Powerfully and Prolificallyu2022 Provides clear instructions and direction to othersu2022 Is able to both actively listen to and effectively question to understand anotheru2019s viewpointu2022 Helps others understand situations by communicating business contextCollaboration and Teamworku2022 Encourages co-operation between all members of the teamu2022 Seeks team membersu2019 input and expertise; facilitates open and interactive discussion of matters affecting the teamu2022 Helps people to resolve conflictu2022 Identifies and removes barriers to team performanceu2022 Identifies ways for further collaboration across teamsBuilds Relationshipsu2022 Establishes rapport with others on the team and across teamsu2022 Works effectively with others to get work doneu2022 Treats all individuals with respectu2022 Handles difficult situations, minimizing conflictInspires and motivates others to high performanceu2022 Brings to the group a high level of energy and enthusiasmu2022 Supports others when they go the extra mileu2022 Fosters a supportive environment where appropriate coaching, training and development and other resources are provided to increase the competence, morale and confidence of team membersu2022 Takes time to understand individuals holistically, i.e. what is important to them both at work and outside of workDevelops Othersu2022 Shares own specialist skills and knowledge with other members of the teamu2022 Acts as a buddy to new individuals on a teamu2022 Looks for opportunities to provide feedback to othersFocus On ResultsDrives for Resultsu2022 Communicates expectations clearlyu2022 Follows through on commitments to ensure they are successfully completed and goal are achievedu2022 Promotes a strong sense of urgency for reaching goalsu2022 Builds commitment in others for their individual and team objectivesExperience (US Only) and EducationSuggested Minimum Years of PM Experience: 6-8 yearsCritical Experiences:u2022 Recognized as full owner of a product or sizable feature of a complex product.u2022 Released new product or product features to the market, from collaborative conceptualization to execution to post-release management.u2022 Frequent product customer engagements that lead to positive commercial outcomes.Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential. U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.If performed in New Jersey, the base pay range is $118,349 - $189,051.This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. 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Created: 2026-03-25