Division Administrator Assistant - Green Bay/Appleton

Salary Range $25.00 - $25.00 Hourly Level Management Position Type Full Time Job Shift Day Education Level 2 Year Degree Travel Percentage Negligible Category Health Care Description We are seeking a detail orientated and dependable Division Administrator Assistant to join our Residential team Shape Our Team. Strengthen Our Mission. Grow Our Future. Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsinu2019s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each personu2019s uniqueness and potential. Join us in making a meaningful impact and helping individuals thrive in their communities. The Division Administrator Assistant manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in the following functional areas: Quality Assurance, group home operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities. Essential Job Responsibilities + Supervises, manages, delegates and performs duties relating to support, care, welfare, and training of persons with developmental disabilities and/or acute, chronic or long-term conditions. + Maintains a sanitary and clean work area to ensure a safe, healthy, and welcoming environment. + Ensure new employees feel welcome, establishing their responsibilities through timely training, orienting them in their new position and familiarizing them with the Clarity Care culture. + Effectively build organizational and employee capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully. + Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies. + Evaluate, plan for, report on and implement overtime reduction strategies in coordination with Scheduling. + Establish and implement standards to meet quality assurance outcomes, on-site inspections, surveys, and audits. + Assist Human Resources and Residential Leadership with employee relations including retention, performance, discipline, terminations, and investigations. + Assists, monitors, and documents medication administration to ensure consumer health and compliance with Department of Human Services, Care Management Organizations, and Clarity Care policies and procedures. + Works and responds to staff shortages, behavioral incidents, and emergency situations when necessary to ensure the proper functioning of the home and the health and safety of all parties involved. + Ensures continuous information exchange between staff, case managers, guardians, family members, funding agencies, and service providers. + Leads by example, communicates expectations, provides trainings, support, and continuously evaluates, directs, and coaches staff performance and development through meaningful feedback to meet the needs of the employee, consumers, co-workers, and organization. + In collaboration with Residential Leadership, assist with assessing new referrals and determining the appropriate fit within the organization. + Advocates, enforces, and monitors the protection of consumer rights to ensure the proper treatment of consumers. + Monitor establishment and maintenance of good relationships with members of the Care Team, employees, guardians/family members, funding agencies, other service providers and the community. + Adheres to and manages the group home financial budget, staff overtime, consumer finances, and all aspects of household operations to ensure good financial management. + Monitor preparation for and response to emergency situations. + Evaluate, supervise, train, and mentor Program Leads and necessary Residential employees to ensure employee success and organizational expectations are met. + Completes and submits all required paperwork timely. + Schedule employees to fill staffing vacancies, meet consumer/client needs and to maintain staffing requirements, i.e., with call-ins, picked-up shifts, and arrangement of hours. + Perform on-call responsibilities on an established alternating schedule or as needed basis including providing coverage on other homes as assigned. + Acts as a fill in Program Lead when there is a vacant opening. Qualifications + A Bachelor Degree, in a Human Services or Similar Field, is preferred. A High School Diploma, or equivalent, with at least three years of direct care and administration experience will be considered. + Five yearsu2019 experience in direct care services and the administration of community based health programs caring for persons with disabilities. + Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment. + Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems. + Must possess a valid WI driveru2019s license (where required), and ability to meet agency driving standards. Must provide proof of auto insurance (where required). + Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence. Extra Bonuss (Yes, this keeps getting better): + Health, Dental, Vision, Retirement Plan and more + Room for advancement + Company Discounts (YMCA, Car-X, Staples and MORE) + Paid Training + Paid Time Off (accrues after 1st full month) Ready to Apply? Weu2019d Love to Hear From You Apply online: Call us: 920-236-6560 ext. 1415

Created: 2026-03-25