Expeditor/Food Runner

POSITION SUMMARYEnsure smooth service operations by coordinating between the kitchen and front-of-house staff. Responsible for the quality and proper presentation of food in a timely manner; food orders are prepared and assembled quickly according to standards, avoiding waste; and the line is always stocked, clean, and safe. Responsible for organizing food orders, verifying quality and accuracy, and delivering dishes to guests in a timely manner while maintaining exceptional presentation standards.RESPONSIBILITIES The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.Manage the expediting station during service periods, serving as the communication hub between the kitchen and service staff Demonstrates knowledge of all menu offerings and understands detailed descriptions of each itemVerify food orders for accuracy, presentation, and quality before delivery to guests Coordinate with kitchen staff to ensure the timely preparation and delivery of all menu items Send complete orders out by table/seat number and follow all ticket requests (i.e., Send Solo, Split, For Table, etc.)Deliver food to tables promptly and accurately, describing dishes when appropriate Perform Line Checks to ensure proper par levels of all required products are on hand on an ongoing basisAssist servers during peak periods to maintain service efficiency and guest satisfaction Ensure all plates, garnishes, and accompaniments meet presentation standards Monitor ticket times and communicate delays to appropriate team members Maintain the cleanliness of service areas and assist with side work as needed Follow all health department regulations and food safety protocols Communicate guest preferences, allergies, and special requests clearly to kitchen staff Perform other duties and side work as assignedHigh School Diploma, or equivalentOne year of experience as a food expediter or other related restaurant position in a high-volume restaurant Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills in accordance with STRC and restaurant guidelinesWorking knowledge of restaurant floor plansDemonstrate the ability to work under pressure and multitask in a fast-paced environmentCommunicate clearly with guests and team members regarding food and beverage orders and guest questions and concernsRead menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directionsMaintain a safe and clean restaurant for guestsWilling and able to work a flexible schedule that includes nights, weekends, and holidaysObtain and maintain a valid gaming license, Food Handlers Certificate, and MAST certification

Created: 2026-03-26