Communications Technician (NYS HELPS)

NY HELP Yes Agency Parks, Recreation & Historic Preservation, Office of Title Communications Technician (NYS HELPS) Occupational Category No Preference Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 60% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Onondaga Street Address Division of Law Enforcement Mid-State District-Clark Reservation State Park 6105 E. Seneca Turnpike City Jamesville State NY Zip Code 13078 Duties Description The incumbents of the Communications Technician, SG-18, non-competitive positions will be primarily responsible for the installation, programming, and servicing of the cameras and LPR (License Plate Reader) systems, Sierra Wireless Airlink modems, MDT (Mobile Data Terminals) system, E911 CAD (Computer Aided Dispatch) systems and TraCS (Traffic and Criminal Software) system within the Office of Parks, Recreation and Historic Preservation (OPRHP). The incumbents will also be responsible for the installation, programming and service of OPRHPu2019s Trunked Land Mobile Radio (TLMR) systems. The incumbents of these position will report to the Radio Engineer, SG-24, who reports directly to the Assistant Director of Law Enforcement. --Coordinates installation, programming and service of the camera and LPR (License Plate Reader) systems through the statewide Park System.--Liaison between OPRHP and the selected vendors concerning installations, evaluation, managed programs, training and system upgrades.--Troubleshoot and repair video feeds, LPR data, power sources and networks.--Maintains, programs and updates Park Police MDT (Mobile Data Terminal) systems.--Maintains, programs and monitors Sierra Wireless Airlink modems.--Works directly with County 911 centers across New York State for CAD (Computer Aided Dispatch) system software installations, updates, and connectivity on MDTs. --Maintains, programs and repairs TraCs (Traffic and Criminal Software) program on Mobile Data Terminals and stations computers.--Maintains and updates accurate inventory of all park operations and park police communications equipment.--Provides technical support on any emergency or drill, performing on-scene setup of any or all technical systems aboard any Emergency Command Vehicle or other temporary communications facility.--Maintains liaison with outside vendors for preventative maintenance and repair services.--Travels throughout the New York State Park System in support of communications systems, cameras, LPRu2019s, mobile data terminals and vehicle modems.--Troubleshoots and resolve connectivity issues with radio, cameras, LPR project equipment, mobile data terminals and vehicle modems throughout the state--Troubleshoot and resolve software issues with police fleet mobile data terminals to include GPS, County connectivity, and TraCS throughout the state. --Uses communication system analyzers and associated test equipment.--Maintain liaison with Park Managers and Regional Directors concerning radio communications and tower maintenance.--Coordinate installation, repair and service of all mobile radios and mobile data equipment in emergency and passenger vehicles, which includes police vehicles and park operation vehicles.--Analyze radio and other communications systems suspected of performing below specification.--Operate essential test equipment for all related systems and equipment.--Maintains liaison with vendors for preventative maintenance and repair services and reports any deviations from the contracts.--Specs and purchases replacement equipment and catalogues for OPRHPu2019s 2,062 mobile vehicle radios, 4,100 portable radios, 290 radio control stations, 106 radio base stations, 160 vehicle computers, 165 vehicle airlink modems and 8 dispatcher centers. Minimum Qualifications Non-Competitive: high school graduate or equivalent and six years of experience maintaining, testing, configuring and installing land mobile radio technologies.Substitutions: an associateu2019s degree in electrical technology or a related field may substitute for two years of experience. A bacheloru2019s degree in electrical technology or a related field may substitute for four years of experience. Additional Comments Operating Needs:Candidate must possess and maintain a valid driveru2019s license that allows the person to legally operate a motor vehicle in New York State as a term and condition of employment.Candidate must have the ability to lift up to 50 lbs Candidate must pass a background check Candidates must be willing to work nights or weekends as emergency situations occurBENEFITS: Generous benefits package, worth approximately 65% of salary, including:Paid Time Off:u2022 PEF 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays. u2022 Three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits:u2022 Eligible employees and dependents can pick from a variety of affordable health insurance programs.u2022 Family dental and vision benefits at no additional cost.Additional Benefits:u2022 New York State Employeesu2019 Retirement System (ERS) Membershipu2022 NYS Deferred Compensationu2022 Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bondsu2022 Public Service Loan Forgiveness (PSLF)u2022 Paid Parental / Family LeaveTo learn more about the benefits for permanent state employees, visit: Some positions may require additional credentials or a background check to verify your identity. Name Personnel Office Telephone Fax Email Address Address Street 625 Broadway 2nd Floor City Albany State NY Zip Code 12207 Notes on Applying All interested candidates must submit a resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. Please submit your resume, cover letter and Employment Application as a Word or PDF attachment. We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages and/or u201cthe cloud.u201d You can obtain an Employment Application from your local park office, your regionu2019s administrative headquarters, or download an application from the NYS Office of Parks, Recreation and Historic Preservation website at: application must be received by Tuesday, April 07, 2026 and submitted via email to . You must include the Vacancy ID number and u201cCom Tech SG-18 Central Zoneu201d in the subject line of your email. Failure to do so may result in not being considered for the position.It is the responsibility of all candidates to accurately describe their experience and demonstrate that they meet the minimum qualifications. Failure to demonstrate that you meet the minimum qualifications and operating needs may result in your resume not being considered for this position.Candidates from diverse backgrounds are encouraged to apply. The NYS Office of Parks, Recreation and Historic Preservation is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. OPRHP encourages people with disabilities to apply. If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Equal Opportunity Unit at or (518) 486-7754.

Created: 2026-03-26