ServiceNow Consultant

ServiceNow Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Work You'll Do Deloitte provides ServiceNow risk and security services in the following areas based on the client's immediate and long-term needs. By coupling our business and cyber risk process functional experts on platform automation and integration with our security domain leaders across consulting services, Deloitte can provide a full spectrum of services including: Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards As a ServiceNow Consultant - Functional, you will support the business process design, requirements gathering, and functional configuration of ServiceNow solutions that help organizations achieve better visibility and automation across their cyber and risk programs. This role requires a combination of ServiceNow platform knowledge, business analysis skills, and consulting experience. Working alongside senior functional consultants, you will help translate business needs into platform configurations that align with organizational objectives and industry best practices. Some examples of what you will do include: u2022 Support requirements workshops and stakeholder interviews; capture and validate business/functional requirements and user stories. u2022 Document

Created: 2026-03-26