OnSite Specialist - San Antonio, TX (Weekend)

As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do u2022Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. u2022Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. u2022Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. u2022Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. u2022Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. u2022Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. u2022Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset. u2022Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel. What you will need: Preferred Qualifications u2022Bacheloru2019s or Associateu2019s degree, or equivalent certifications. u20221+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments. u2022Knowledge of anatomy, surgical procedures, and instrumentation. u2022HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually). Required Qualifications u2022High School Diploma or equivalent. u20220+ years of related work experience. u2022Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call. u2022Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods. u2022Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation. u2022Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments. u2022Ability to clearly explain and follow detailed guidelines and procedures. u2022Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills. u2022Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel. Scope of Work Summary (Sterile Processing Department u2013 SPD): Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments. Scope of Work Summary (High-level Disinfection & Endoscope Management): Manages transportation, reprocessing, and high-level disinfection (HLD) of flexible endoscopes and TEE probes per hospital policy and ANSI/AAMI standards. Core Responsibilities: u00b7 Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation. u00b7 Perform in-line function testing (leak, sharpness, insulation, or power checks). u00b7 Wrap and containerize sets for sterilization per IFU. u00b7 Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership. u00b7 Facilitate repairs, replacements, and instrument tracking per hospital protocols. u00b7 Communicate with SPD and OR leaders regarding equipment readiness and process improvements. u00b7 Transport used scopes and probes safely between procedural areas and reprocessing sites. u00b7 Perform leak testing, manual cleaning, and automated or manual HLD. u00b7 Validate and document all HLD cycles and labeling. u00b7 Return processed scopes/probes to designated storage locations. u00b7 Maintain communication with clinical departments regarding instrument availability. Pay rate will not be below any applicable local minimum wage rates. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer u2013 M/F/Veteran/Disability.

Created: 2026-03-27