Dietary Call Center Rep

*Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 301 MEMORIAL MEDICAL PKWY **City:** DAYTONA BEACH **State:** Florida **Postal Code:** 32117 **Job Description:** Shift/Schedule: Full Time, 3 days per week 6:00am-7:45pm (13.5 hours/shift) Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned. **Knowledge, Skills, and Abilities:** • Able to communicate in English [Required] • Basic computer skills [Required] **Education:** • N/A **Field of Study:** • N/A **Work Experience:** • 1+ food service experience required in hospitality industry [Preferred] • Healthcare foodservice experience preferred [Preferred] • Previous customer service experience required [Required] • Previous experience with CBORD or another nutrition software program preferred [Required] **Additional Information:** • N/A **Licenses and Certifications:** • N/A **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **Pay Range:** $15.31 - $24.49 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Nutritional Services **Organization:** AdventHealth Daytona Beach **Schedule:** Full time **Shift:** Day **Req ID:** 151603259

Created: 2026-03-27