LensCrafters - Apprentice Optician

Requisition ID:918940 Store #:000180 LensCrafters Position:Full-Time Total Rewards:Benefits/Incentive InformationLensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn GENERAL FUNCTIONThe Apprentice Optician creates exceptional value in the lives of customers by delivering the LensCrafters Experience. Ensures customers are delighted by performing the key steps of our selling m odel.MAJOR DUTIES AND RESPONSIBILITIES- Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: - Greeting the Customer - Explaining the Process in a transparent way - Merchandise Selection - Fitting - AccuFit - Solve visual problems or challenges for customers - Tendering - Dispensing- Serves as a center of excellence for others with a focus on Right the First Time and modeling our CEE service and selling m odel.- Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other retail associates with difficult and complex areas of customer product needs and prescriptions.- Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.- Shows patience and courtesy with customers; tracks down answers to unfamiliar questions or products.- Educates the customer on LensCrafters' guarantees and services including: Eyewear Protection Plan, eyewear care tips, complimentary adjustments and follow-up services.- Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.- Ensures finished eyewear meets LensCrafters' optical standards and customer requirements/requests.- Strives to achieve

Created: 2026-03-27