Personal Banker Mayfaire Branch in Wilmington NC

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader u2013 weu2019re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job u2013 itu2019s about finding all of the elements to help you thrive, in one place. Living the Well Life means youu2019re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. Youu2019ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And weu2019re recognized for it u2013 Wells Fargo once again ranked in the top three u2013 making us the #1 financial services employer u2013 on the 2025 LinkedIn Top Companies list of best workplaces u201cto grow your careeru201d in the U.S. Join us About this role: Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at . In this role you will: u00b7 Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially u00b7 Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications u00b7 Receive direction from managers and exercise judgement within defined policies and procedures u00b7 Develop understanding of bank products and services to connect to customers' needs u00b7 Interact with customers to demonstrate care and build relationships u00b7 Provide appropriate options for bank products and services to customer u00b7 Refer customers' financial needs to other bankers and partners as needed u00b7 This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: u00b7 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: u00b7 Customer service focus with experience handling complex transactions across multiple systems u00b7 Experience proactively engaging with customers through outreach via phone or email u00b7 Ability to educate and connect customer to technology and share the value of mobile banking options u00b7 Ability to help customers succeed financially by offering introductions to additional team members as appropriate u00b7 Experience working with others on a team to meet customer needs u00b7 Experience fostering and developing strong customer relationships u00b7 Ability to build strong relationships with internal partners u00b7 Ability to follow policies, procedures, and regulations u00b7 Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss u00b7 Ability to interact with integrity and professionalism with customers and team members u00b7 Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting u00b7 Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting u00b7 Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues u00b7 Support customers and employees in resolving or escalating concerns or complaints Job Expectations: u00b7 Ability to work a schedule that may include most Saturdays u00b7 Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed u00b7 This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary u00b7 This position is not eligible for Visa sponsorship Posting Location(s): u00b7 Mayfaire Branch - 1120 Military Cutoff Rd. Wilmington, NC 28405 Posting End Date: 1 Apr 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-532316

Created: 2026-03-27