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Field Service Engineer, Senior

Booz Allen Hamilton - Fayetteville, NC

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Job Description

Field Service Engineer, SeniorThe Opportunity:A well-functioning Airborne ISR Operations centeris critical to enablethe DoW to achieve their missions, but how can an organization make sure theirnetworkand systemswillsupport their no-fail mission?Proactive response and predictive mitigation, with the right equipment and software.That’swhy we need you, an experienced Field Service Engineer with an operational mindsetwho knowswhat it takes toprovidethe best capability to our warfighters.Asa Field Service Engineer on our team,you'lluse your experience in support of a mission criticalglobal C2ISR Infrastructure to enable sensor data transport. Under broad direction, you will upgrade and expand network-wide infrastructure, troubleshoot and resolve complex issues, analyze current working infrastructure, and increase security, reliability, and availability for mission-criticalsystems.Asa Field Service Engineer, you will influence team members, the customer, and vendors to define, analyze, and provide solutions for the customer’s sensor data transportrequirements. Your knowledge will come in handy as youoptimizeclient operations and support modernization.That’swhy we need you, someone who understands what “No-Fail” means. Youoperatewith extreme ownership anddemonstratefull accountability for outcomes, proactivelyidentifyingproblems, driving solutions, and ensuring completion without reliance on external direction. You take personal responsibility for mission success, team performance, and deliverable quality—owning both successes and failures. Anticipate risks, remove obstacles, and act decisively to close gaps before theyimpactschedule, cost, or performance. Operate with a “no excuses” mindset whilemaintainingprofessional humility and continuous improvement. Elevate team effectiveness by taking initiative beyond assigned responsibilities to support missionobjectives.Further your career with us as we helpthe DoWmaintaintheir network and support their critical partners.Join us. The world can’t wait.You Have:4+ yrs of experience withnetwork systems supporting customers in a technical environmentExperience troubleshooting signal flow from sensor to distribution routerExperience with Military and Commercial satellite communications modems and antenna systemsSecret clearanceBachelor’s degree and 3+ years of experience with systems administration, or 10+ years of experience in systems administration in lieu of a degreeSecret clearanceAbility to obtain a DoD 8570.01-M or DoDM 8140.03 Certification such as Security+ Certification within 30 days of start dateNice If You Have:Experience with network administration or network engineering, including leveraging monitoring, network diagnostic, and network analytics tools, and configuring and installing network devices and services such as routers, switches, firewalls, load balancers, VPN, or QoSExperience with VMWare NSXExperience with developing standard operating procedures (SOPs), quick reference guides, and training materialsExperience withroot-causeanalytic tools to measure article performance, deflection rates, and usage metricsKnowledge of Gem One and KGKnowledge of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, or QoSKnowledge of Radio Frequency theoryAbility to analyze ticket trends and propose knowledge gaps or process improvementClearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is pensationAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity StatementAs part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.Work ModelOur people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific mitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Created: 2026-03-30

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