Manager - Facilities- Chicago, IL
The Wendy's Company - Chicago, IL
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When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!This role will oversee facilities maintenance program in assigned restaurant to SR DAO / Region / Division (200+/- restaurants) Through analysis, planning, and resource management, support annual operating plan (AOP) by driving cost effective use of internal maintenance supervisors and technicians. Communicate and partner with Sr DAO and DAOs on maintenance cost and quality control to protect brand image and support same store sales growth. Manage R&M capital budgets.ManagesSupervisorand technicianworkforce to maximize efficiency and service quality.TrainingIdentifySupervisor,technician,and operator training needs on new and existing equipmentthrough data analytics.Planning, Scheduling and ProductivityManageSupervisorsand techniciansto ensure maximum productivity and service levelsfrom internal technicians.AnalyzeDepartmentP&L resultsto providemonthlyresultsand hold quarterlybusiness review meetingswith teams.Utilize KPI metrics to evaluate technician productivity and level of service.Assistsupervisorand techniciansonroot cause analysis whenteamproductivity level is below target and guide as to how to improveteamproductivity.Standard Operating ProceduresConductand documentbi annualrestaurant visits withSupervisors and techniciansto observe, coach, calibrate and validate that standard operating procedures are being followed.Create and implement action plans to correct or modify technician and vendor performance or resolve outstanding issues where deficiencies are noted.Supervisor andTechnician Performance EvaluationAnalyzescorecard resultsfromCorrigoto assess vendor and technician performance.Obtain feedbackfromOperations partnerson overall vendor and tech support.Personal development for career advancementProvide feedbackonSupervisorand technicianIDPand coaching to ensure professional development and advancement of talent.Ensure Supervisors are having IDP meetings with technicians.Routinely communicate and consult with Operations partners regarding maintenance cost control and quality assurance.OperationsBusiness review processAnalyze monthlyAreaP&Ls toidentifyhigh cost, trends, and/or over budget line items.Develop action plans to reduce coststhroughdata drivenanalysis.Review status of capital projects to assess progress against capital plan and budget.Partnerwith operationsand manage process for cost effective andtimelyremediationofFSA/FE / QA audit results.Planning and SchedulingPartner with Operations leadership onmulti-purposerestaurantvisitsconcentrating onhigh-costrepair andmaintenance items,technician and vendor performance, R & M capital planning,andoperations equipmentcare and procedures.Visits to evaluate the following items. Employee and Guest Safety Food Safety PM Task Evaluation and RecommendationsR&M Best PracticesSystem initiativesIncorporate Facility Dept required activities for system Initiatives (program/product rollouts) in monthly and updated planning calendars and communicate with Operations partners.Manages R&M capital budgetsRestaurant Inspections-Participate in planned restaurant inspections todeterminescope of work for R&M capital projectsPlanning and Execution- Develop all information for theeCAR,includesobtaining bids ifappropriate. RevieweCARplanand schedule work and communicatewithbusiness partners. Oversee work; develop punch list and follow-up to completion.Budget Management- Review monthly with DAO,actual tobudget R&M capital reports.Unplanned Equipment Replacement- Manage process to replace capitalized equipment due to failure (emergency)Oversees system management and data analysisParts Management-Recommend minimum/maximum stocking levels based on usage. Ensure parts are organized in aready-to-usemanner.Repair Cost Analysis- Evaluate high frequency KOE repair cost and determine reason for high cost and/or frequency of repairs. Develop cost control strategies including repair versus replace guidelines.Oversee Asset management to maximize useful life through effective programs.Preventive Maintenance-Managecompletion of technician PM tasks according to schedule and scope.Building and Key Operating Equipment Maintenance- Evaluate and analyze quality and cost of building/KOE repairs.Ensure effective use of company tools,vansand inventory.Analyze cost of technician repairs and assess training needsAsset Data and Warranty-Ensure that allassetdata is captured inCorrigo.ReviewCorrigowork orders to confirm all material and labor warranties are captured.USD $92,000.00/Yr.USD $161,000.00/Hr.Education/Skills:B.S./B.A. degree preferred. 5 -7 years’ experience in related multi-unit facility environment; with emphasis on management, in a restaurant environment.Strong technical knowledge of HVAC, refrigeration and EPA laws. Through knowledge of electrical, plumbing, and building maintenance.Financial acumen and understanding of budget analysis and variance determination. Strong communication skills are a must. Management, organization, planning and computer skills all criticalExpected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-OnsiteWendy’s was built on the premise, 'Quality is our Recipe®,' which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.The base pay range for this position is$115-126k.The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Created: 2026-05-02