Customer Service Representative

Logistics Customer Specialist Location: Bethpage, NY (Onsite) Schedule: Mondayu2013Friday, Morning Shift Pay Rate: $23u2013$25/hr Contract: 5u2011Month Contract-to-Hire (Permanent Opportunity) Our esteemed clientu2014a global, specialized supply chain integrator serving the Aerospace, Defense, Rail, and Highu2011Tech industries u2014is expanding rapidly and seeking a Logistics Support Specialist to join their team in Bethpage, NY. This role is ideal for someone who thrives in a customeru2011centric environment, enjoys managing complex logistics workflows, and is eager to grow into a longu2011term career opportunity. About the Role The Logistics Support Specialist manages a portfolio of customers with the goal of delivering exceptional service throughout every stage of the order lifecycle. This position plays a key role in supporting distribution material sales, executing RFQ followu2011ups, and ensuring performance targets are met in alignment with objectives set by the Vice President of Sales. Key Responsibilities + Manage customer Requests for Quotations (RFQs) by analyzing requirements, checking stock availability, reviewing purchasing contracts, and referencing prior supplier requests. + Prepare customer offers based on the best supply source as determined by Procurement (certifications, pricing, lead time). + Conduct RFQ followu2011up activities, including email communication, phone calls, videoconferences, and occasional customer visits. + Build and maintain strong, sustainable customer relationships by providing clear product and order information, including explaining complex technical details. + Proactively address customer complaints and coordinate resolutions with internal teams (Quality & Compliance, Finance, Operations, etc.). + Monitor daily KPIsu2014Sales, Margin, Bookings, OTIF %, Order Book, and moreu2014using BI tools such as Qlik, and implement corrective actions when needed. + Support additional duties as assigned to ensure the efficient operation of the company. Required Skills & Qualifications + Ability to critically review and interpret technical product specifications. + Experience monitoring performance targets through BI tools. + Strong proficiency in MS Office , especially Excel . + Handsu2011on experience with SAP and Salesforce . + Working knowledge of quality audit processes and Quality Management Systems. + Market awareness within supply chain, aerospace, or related industries is a plus. Job Type & Location This is a Contract to Hire position based out of Bethpage, NY. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethpage,NY. Application Deadline This position is anticipated to close on Apr 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-03-30