Cosmetic Services Coordinator

Job Description Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Otolaryngology PBC Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( Pay Range: $21.61 - $34.04 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rushu2019s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Cosmetic Services Coordinator acts as a patient liaison and program developer for the Cosmetic Plastic and Reconstructive Surgery Service Line. The coordinator works directly with physicians, patients, and other Rush care teams to implement processes to promote the highest standards of patient care including satisfaction, throughput, program development, and outreach/marketing strategy. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. Other information: Required Job Qualifications: u2022 High School Diploma/GED u2022 Three or more years of experience, with increased responsibility, in surgical practice required. u2022 Experience with practice management software and proficiency in Microsoft Office Suite. u2022 Excellent written and oral communication skills. u2022 Ability to understand patient concerns and handle them appropriately. u2022 Ability to discuss financial arrangements with patients comfortably. u2022 Ability to maintain confidentiality of sensitive information. Preferred Job Qualifications: u2022 Experience in marketing or sales programs preferred. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Responsibilities: u2022 Meets with the Cosmetic Plastic and Reconstructive Surgery surgeons to discuss patient care cases and methods to improve clinical coordination pathways, patient throughput, patient and family education, and efforts to optimize clinic operations. u2022 Acts as a point of entry for cosmetic patients. u2022 Discusses cosmetic consultations, cosmetic procedures, and skin care services with prospective patients over the phone. u2022 Discusses fees and financial policies with cosmetic patients after their consultationu2014provides written quotes and answers patient questions. u2022 Schedules all surgeries and coordinates patient pre-operative paperwork, H&P, examinations, and lab work, and confirms written consent for procedures. u2022 Liaise with Department of Surgery marketing team to ensure they have all necessary information needed to promote the practice. u2022 Initiates and/or implements practice enhancement programs; actively promotes practice services in the community. Aides in management of social media platforms for the practice as needed. u2022 Maintain patient confidentiality by following the HIPAA Compliance Plan established by the practice. u2022 Other duties as assigned. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Position Cosmetic Services Coordinator Location US:IL:Chicago Req ID 25573

Created: 2026-04-04