Telesales Manager Health Plan Ohio, Idaho, Iowa, New ...

Employment Type: Full time Shift: Description: Manage the remote telesales call center that is responsible for selling our product - MediGold Advantage insurance plan in Ohio, Idaho, Iowa, New York and Michigan. This role includes working closely with our third-party call center, our field managers and other departments as needed. Why MediGold? MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and other Medicare beneficiaries across the United States. Weu2019re dedicated to providing excellent customer service, cost-effective care, and exceptional healthcare coverage. We rely on talented colleagues in a wide variety of professional roles including information technology, financial analysis, audit, provider relations and more. We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing. Position Purpose: Manager of Sales develops and implements all sales strategies and tactics designed to achieve monthly and annual sales goals. This position must motivate and manage insurance sales agents and other resources that support retail and group sales strategies. To be effective in this position, the Manager of Sales must effectively interpret, analyze and respond to sales and market statistics to best maximize sales initiatives, staff and outcomes. What You Will Do: + Interprets, analyzes and responds to sales and performance measures. + Plans, develops and manages sales strategies that result in increased plan membership (sales). + Plans, develops and implements specific sales tactics for both individual and group sales. + Identifies and recruits personnel and other resources necessary to implement sales strategies. + Oversees all aspects of prospective and new member business activity. + Develops sales goals, objectives and helps to define or set sales forecasts. + Manages Sales Department assignments, projects and accountabilities. + Develops, implements and manages sales staff commission schedules and processes. + u00b7 Helps to generate new product ideas and the enhancement of existing products through collaborative efforts with other disciplines to meet market need. + Monitors and manages sales performance and budget objectives. + Maintains contact with key accounts and community leaders to optimize sales strategies and tactics. + Oversees and participates in the delivery of presentations to individual consumers and employer group representatives. + Manages and appraises the performance of sales staff, including the responsibilities of hiring and firing in a manner that is compliant with Human Resources policies and procedures. + Acquires and maintains an understanding of federal and state regulations intended to guide sales activities. + Prepares and delivers special account, group and individual consumer proposals and presentations. + Accountable for setting and monitoring all sales and performance measures on a per-agent basis. + Ensures federal compliance of sales agent practices and responsible for developing and implementing sales agent training and testing programs. + Establishes and oversees marketing and sales territories for sales agents. Minimum Qualifications: + u00b7 Education: Bachelor's degree in Business Administration, Communications, Marketing or related field. Significant experience as a sales manager may substitute for the Bachelor's degree requirement + u00b7 Licensure / Certification: Appropriate Insurance License as required by state law + u00b7 Experience: Minimum of 3 years insurance sales experience, ideally related to Medicare Advantage product lines. + u00b7 Effective Communication Skills + u00b7 Proven ability to thoroughly grasp health insurance plan concepts, operations and regulations. + u00b7 Excellent written, verbal and presentation skills with proven ability to successfully communicate with mature customers, staff, peers, external organizations and groups. + u00b7 Proven ability to motivate and manage self and others toward goal in a high pressure sales environment. u200b Position Highlights and Benefits: + Mount Carmel Health System recognized by Forbes in 2025 as one of Americau2019s Best State Employers. + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement starting on day one. + RN to BSN tuition 100% paid at Mount Carmelu2019s College of Nursing. + Relocation assistance (geographic and position restrictions apply). + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if youu2019re hired as an eligible colleague, youu2019ll be able to see how much youu2019ve made every day and transfer your money any time before payday. You deserve to get paid every day + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If youu2019re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Created: 2026-03-30