Engineering Associate u2013 Infrastructure & Content ...
Wells Fargo - Charlotte, NC
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About this role: Wells Fargo is seeking an Engineering Associate to support infrastructure and content hosting operations for the Marketing Technology team within Consumer Technology. This position sits within Consumer Technology (CT) and is tightly aligned with the broader Infrastructure organization, which delivers the enterpriseu2011wide technology foundations that support Wells Fargou2019s global footprint. In this role, you will specifically work with the Marketing Content Management product and perform content hosting and infrastructure strategy and oversight tasks as part of an Agile delivery team. You will help execute reverse proxy updates, validate routing and security configurations, and support the stability and performance of web servers, firewalls, load balancers, and secure network paths. Working alongside senior engineers, you will contribute to operational run procedures, documentation, incident investigation, and continuous improvement efforts. You will also collaborate with Infrastructure partners, business stakeholders, and external vendors who host web content microsites and multiple Wells Fargo Line of Businesses such as Credit Card, Consumer, Small & Business Banking and Home Lending. This entryu2011level position is an ideal opportunity for earlyu2011career technologists looking to build a strong foundation in software engineering, infrastructure engineering, and enterprise middleware while gaining experience in automation, reliability, and operational excellence at scale. You will also participate in the Career Opportunities in Development and Engineering (CODE) Program u2014 a twou2011year development program that runs alongside your full-time experience. CODE is designed for recent grads, coding bootcamp alumni and individuals with hands-on technical experience looking to break into tech. No fouru2011year degree is required. CODE provides: + Immersive onboarding and foundational technical training + A supportive cohort experience of peers starting their tech careers + Dedicated mentors and program managers who guide your development + Professional development, career coaching, and workshops Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States. In this role, you will: + Assist with routine configuration and operational tasks that support reverse proxy environments, including web servers, load balancers, secure networks, and firewallu2011related activities. + Help maintain hosting configurations and assets for microsites and content management systems across multiple business lines (Credit Card, Consumer, Small Business Banking, Home Lending, etc.). + Participate in incident triage, assist with troubleshooting web connectivity issues, and help document findings for future reference. + Follow established runbooks to assist with updates, small configuration changes, and environment validations. + Support testing of infrastructure changes, deployments, and upgrades to ensure proper functionality and compliance with standards. + Follow secure configuration practices, change management procedures, and required infrastructure policies. + Work with internal infrastructure teams and external hosting vendors under the guidance of senior engineers. + Maintain accurate documentation for configurations, troubleshooting steps, and operational procedures. + Participate in Agile ceremonies and collaborate with crossu2011functional partners to support delivery goals and operational stability. Required Qualifications: 6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: + Handsu2011on experience working with web or application middleware technologies (e.g., Apache HTTP Server, NGINX, IIS), shown through labs, class projects, or early job/internship tasks such as updating configs or validating service status. + Experience completing runbooku2011driven tasks, such as following stepu2011byu2011step procedures to apply configuration updates, validate environments, or assist with troubleshooting. + Experience reviewing or analyzing basic web connectivity issues (e.g., DNS lookups, URL routing checks, HTTP status validation) through labs, coursework, or internship troubleshooting. + Familiarity with networking fundamentalsu2014such as load balancers, firewalls, routing paths, or SSL/TLS conceptsu2014demonstrated through academic learning, certification coursework, or handsu2011on practice. + Experience using ticketing, documentation, or workflow tools (e.g., Jira, ServiceNow, Confluence) to log issues, follow change requests, or document findings for class or internship projects. + Ability to create or update technical documentation, such as troubleshooting notes, configuration summaries, or procedural steps, as part of academic, internship, or project work. + Exposure to Agile team environments, demonstrated by participation in standu2011ups, sprints, or collaborative group projects. + Ability to communicate clearly with technical and nonu2011technical partners, ask clarifying questions, and escalate issues appropriately during labs, internships, or team projects. + Demonstrated interest in learning large, complex enterprise environments, including applications, infrastructure, networks, and security componentsu2014shown through coursework, certifications, labs, or handsu2011on practice. + Bacheloru2019s degree in Computer Science, Information Technology, or related field preferred but not required. Job Expectations: + The selected candidate for this role must be able to begin employment by May 13, 2026, in a fullu2011time capacity. This position is required to work from the designated posted office location and must be able to meet all expectations of the current hybrid work schedule, including regular inu2011office attendance as defined by the team and program requirements. + Actively engage in the two-year CODE Program, including participation in training, mentorship, networking events, and career development activities. + Relocation assistance is not provided for this role. + This position is not eligible for Visa sponsorship. Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement Posting End Date: 1 Apr 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-533159
Created: 2026-03-30