Individual Placement and Support Specialist

Job DutiesABOUT HIREDAt Hired, we believe every person is one good job away from a stable and promising future. We specialize in supporting individuals whose opportunities have been shaped by historic and systemic inequities. We strive to provide coaching and skill-building opportunities at every step of their journey while helping individuals stabilize by meeting their basic needs and navigating systems of support. Through the culmination of these efforts, we believe will ultimately enable them to provide for their families, advance in their career, and pursue their purpose.We look for these skills in a talented individual to join our team and strive to cultivate an environment that harnesses the collective power of these values and experiences each team member brings in pursuit of Hiredu2019s mission and values. Hireu2019s mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our values include: Putting People FirstGoing the Extra Mile Advancing EquityWorking Together POSITION TITLE: Individual Placement and Support Specialist u2013 RC FSSREPORTS TO: Program Manager or Senior Program Manager POSITION DESCRIPTION/PRIMARY OBJECTIVE: This position is responsible for placement services, working directly with employers, funding sources and job seekers to achieve program placement goals. Effectively manage a designated caseload while meeting all critical performance goals including position performance goals and program contract goals. The specialist will work in the community (65% of the work week) meeting people on their caseload, family members, and engaging with employers at their businesses. ESSENTIAL FUNCTIONSEnrollment / AssessmentConduct or assist in conducting group and one-on-one program informational overviews and evaluation of potential clientsAssess and evaluate participantu2019s physical, social, vocational, educational and employment situation to determine strengths and identify barriers through spending time with job seeker in community settingsAdminister appropriate assessment and screening tools per program requirements/guidelinesCase ManagementEngages job seeker in community settings (including participant homes, libraries, schools, coffee shops, businesses, worksites, parks, etcetera. based on job seeker preference), and establishes trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers who do not necessarily have disabilitiesAssists job seekers and workers in obtaining information about their benefits and how entitlements will be affected by employment so that participants can make decisions about employment opportunitiesConducts job search activities while developing realistic short and long-term goals directed toward positions that are individualized to the interests and uniqueness of the people on his/her/their caseload, following the principles and procedures of the IPS evidence-based model. This includes career exploration, career laddering, and training and education supportDevelop an appropriate plan with specific timelines and measurable goals together with individual and support teams Provides individualized job support to assist workers in retaining employment. Following the workeru2019s preferences, supports may be provided at the workplace and/or in the communityProvides support to employers as agreed upon by workers, which may include negotiating job accommodations and job supports by the IPS specialist with the employer.Provides community outreach services as necessary to workers when they appear to disengage from the service. Uses a variety of methods to provide outreach.Participates in weekly meetings with mental health and employment services teams and communicates individually with team members between meetings to coordinate and integrate services Monitor and report on job seeker progressMaintain compliance with program contract requirements and program policiesMaintain job seeker's confidentiality, adhere to Federal Data Privacy lawsMaintain case files and case file documentation inclusive of but not exclusive of the following (per program requirements):Eligibility verification/identificationSupport servicesRegular, ongoing case notingCommunity & Employer DevelopmentConducts a minimum of six in-person employer contacts per week in the community. The aim of these visits to businesses is to develop relationships with managers/owners who have hiring responsibilitiesRecruit employers to participate in program activities and hire program participants for internships, volunteer and/or direct employmentMaintain contact and positive relationships with referring agencies. This includes monthly formal reports, regular recruiting visits and responding to information requests as neededParticipate in the development of program flyers for employers, referring counselors or job seekersCommunicate and document employer contacts and positions developed as they occurFile Management/ReportingUtilize required databases in case managementPerform computerized data entry per program requirements inclusive of but not exclusive of (funder) Workforce One tracking and case noting, (internal) data entry (participant), program specific reportsRespond to requests for report and case file reconciliation in a timely manner and take appropriate action OTHER RESPONSIBILITIES/PROGRAM SPECIFICKeep abreast of county, state and federal program policies, maintain high level of skill and expertise through professional development and continuing educationCollaborate with other agencies for program activitiesMaintain awareness of current labor market informationMeet all program goals as outlined in contractFulfill obligation as mandated reporter OTHER EXPECTATIONSUnderstand and support Hired mission.Adheres to Hired standard of conduct and policies as stated in the Employee Handbook.Maintain a strong work ethic that ensures honesty, conscientiousness and dependability.Assist, mentor and cooperate with others to encourage professional development.Adapt and adjust to work environment of change, uncertainty and ambiguity.Participate in Hired internal and external activities and groups in addition to essential job functions.Carry out all job responsibilities in the spirit of equity and inclusion.Attend cultural competency/sensitivity trainings and events.Have a desire to grow and develop intercultural competency. Minimum Education RequiredEducation and experience equivalent to undergraduate degree in mental health, social services, or business. Experience working with people with severe mental illness, experience providing employment services, and knowledge of the work world are preferred Minimum Experience RequiredAbility to work as an effective team member is essentialBe a self-starter and think creatively to develop new concepts that enhance Hired MFIP ProgramsKnowledge of employment assessment and screening tools to assist with job analysis and marketing of potential employment opportunities for Hired participantsStrong ability to coach and evaluate job search skills and tools necessary for participantu2019s career developmentFamiliarity with MFIP programs and Workforce One database preferredProvide excellent customer service to Hired participantsMust have organizational skills to manage data reporting and tracking of participantu2019s participation and progressAbility to develop partnerships with community employers to support Hired MFIP ProgramsExcellent communication skills with external and internal customers, business partners, staff and participantsStrong emphasis on team collaborationMust be flexible with travel within metro area and able to move between Hired offices as 65% of the work week will be spent in the community ShiftFirst (Day) Number of Openings1 Public Transportation AccessibleYes Veterans Encouraged to ApplyYes Physical RequiredNo Drug Test RequiredNo Compensation$25.00 - $27.00 / Hourly Postal Code55106 Place of WorkHybrid Requisition ID9118 Job TypeFull Time Job BenefitsIn addition to competitive salaries, Hired offers work/life balance supported by a hybrid schedule and a generous paid time off program that includes vacation, personal & health, 3 floating holidays and 12 observed holidays. Other benefit offerings include Health & Dental; Health Savings Account (HSA), Flexible Spending Accounts (FSA); Employer Paid Long-Term Disability Insurance, Minnesota Paid Family Medical Leave; Employer Paid Life Insurance; 401(K) Retirement Plan with Employer Contribution; Voluntary Life, Vision, Legal Insurance, and employee referral program.HIRED is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, familial status, religion, gender identity, national origin, sexual orientation, disability, or veteran status. Application Link

Created: 2026-03-30